cloud connect not working

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sukhraj
Posts: 3
youtube meble na wymiar Warszawa
Joined: Mon Dec 30, 2013 7:24 am

cloud connect not working

Post by sukhraj »

I have asustor 608 and I set up my NAS for cloud service by myasustor but it is not working. I check my cloud id with test it pass but my cloud id myasustor.com:8000 page does not open. when I enter my ip address:8000 then I can access my server. I have used Firefox, chrome IE noon of them work. please help me to connect to my cloud connect?
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orion
Posts: 3485
Joined: Wed May 29, 2013 11:09 am

Re: cloud connect not working

Post by orion »

It's possible that it is caused by your gateway does not support local loopback. Which means you need to use your cloud ID from outside. Inside gateway, you might need to use your local IP address. You may ask your friend from outside to check your cloud id connection.
sukhraj
Posts: 3
Joined: Mon Dec 30, 2013 7:24 am

Re: cloud connect not working

Post by sukhraj »

orion wrote:It's possible that it is caused by your gateway does not support local loopback. Which means you need to use your cloud ID from outside. Inside gateway, you might need to use your local IP address. You may ask your friend from outside to check your cloud id connection.
Thanks a lot for reply I will try from outside network.