Can't Access NAS - Please Help!

New to the forum? Introduce yourself, chit chat and chew the fat.
javalawyer
Posts: 1
youtube meble na wymiar Warszawa
Joined: Mon May 12, 2025 8:07 pm

Can't Access NAS - Please Help!

Post by javalawyer »

I have a Asustor Drivestor 4 Pro AS3304T and after 6 months the NAS disappeared from my network. It no longer shows up in my Router and the "Control Center" software doesn't find the NAS. IDK how to access my 80TB of data. I tried attaching the NAS to my PC via local ethernet and nothing shows up. I tried putting a pin in the hold in the back and holding to reset, but it still doesn't show up in my NW or on my PC. Please help.
User avatar
snapshot
Posts: 645
Joined: Sat Mar 16, 2013 6:58 am
Location: Wiltshire, England

Re: Can't Access NAS - Please Help!

Post by snapshot »

You may have a hardware fault so there's nothing we can do here. Please raise a support ticket with Asustor.