The lights are on, but nobody's home. Help?

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Hyperlynx2
Posts: 4
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Joined: Sat Feb 28, 2026 6:10 am

The lights are on, but nobody's home. Help?

Post by Hyperlynx2 »

I've got an as1004t v2, that I've had for ages, with three out of four drive bays filled. Last night I grabbed an old external HDD that I never use, identified it's the same capacity as the drives in my RAID5, extracted it from its external housing, powered off the NAS and installed it.

The NAS refuses to show up again on the network, or make its "I've booted up!" beep, but its fan is going and the lights are flickering on the ethernet port.

So, after letting it sit for a few hours, I powered off the NAS and removed the drive, then powered it back on. Still nothing - the lights are on, but nobody's home. I logged in to my router, and confirmed that the only thing showing up on the wired connections is my desktop.

I've left it running overnight, with only the three original drives connected, just in case. The router still says it's not there.

Am I screwed? Is it time to buy a new NAS?
Hyperlynx2
Posts: 4
Joined: Sat Feb 28, 2026 6:10 am

Re: The lights are on, but nobody's home. Help?

Post by Hyperlynx2 »

I've just tried taking all the drives out. Nada.

Actually, the fan isn't even going.
Hyperlynx2
Posts: 4
Joined: Sat Feb 28, 2026 6:10 am

Re: The lights are on, but nobody's home. Help?

Post by Hyperlynx2 »

YOU'VE GOT TO BE KIDDING ME.

The power button. There's a power button.
damien599901
Posts: 609
Joined: Mon Dec 30, 2013 2:53 am

Re: The lights are on, but nobody's home. Help?

Post by damien599901 »

Contact technical support at https://member.asustor.com. Yes, the power button is on the back on this model, I believe.
Storage: AS6604T
Network: FREEBOX REVOLUTION V6 (Franche)
Laptop: MACBOOK Air 2
Media Player: Plex
Smartphone : iPhone 13 prox Max
Hyperlynx2
Posts: 4
Joined: Sat Feb 28, 2026 6:10 am

Re: The lights are on, but nobody's home. Help?

Post by Hyperlynx2 »

Yeah...

If it wasn't clear: everything works fine
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ahab
Posts: 10
Joined: Fri Jan 23, 2026 9:35 am

Re: The lights are on, but nobody's home. Help?

Post by ahab »

Cool story Hansel. Glad it worked out! :)
ASUSTOR AS6604T - 8G - WD Red Plus 10TB X 4 : RAID5 | ASUSTOR AS6704T V2+ - 8G - Toshiba N300 Pro 12TB X 4 : RAID5
damien599901
Posts: 609
Joined: Mon Dec 30, 2013 2:53 am

Re: The lights are on, but nobody's home. Help?

Post by damien599901 »

hi Hyperlynx2

I'm glad to read that it's resolved.

br
Storage: AS6604T
Network: FREEBOX REVOLUTION V6 (Franche)
Laptop: MACBOOK Air 2
Media Player: Plex
Smartphone : iPhone 13 prox Max