i need help, this place is dead

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BadAS302T
Posts: 116
youtube meble na wymiar Warszawa
Joined: Tue Dec 03, 2013 12:11 am

i need help, this place is dead

Post by BadAS302T »

Im kinda regreting my purchase of the 302t... the lack of support is ridiciolous

I bought this box to install a .zip addon with tv stream in xbmc, and it wont play the damn stream... but my friends synology can do it just fine..
I might sell my asustor and go with synology..

What a waste :( :| :cry:

http://blueshare.be/file/17fi1.zip << why this addon

wont work in xbmc on asustor.. works perfekt on my pc with xbmc and synology

Also iptv wont work in xbmc.
Last edited by BadAS302T on Thu Dec 05, 2013 6:25 pm, edited 1 time in total.
User avatar
clinton.hall
Posts: 846
Joined: Thu May 09, 2013 7:01 pm
Location: New Zealand

Re: i need help, this place is dead

Post by clinton.hall »

I personally have found the support to be good.

As far as the addon, is this a 3rd party addon? if so, then does this addon specify what dependencies are required? it might be a simple fix to get this working...

So, where do you get it from and how do you install it?

it appears the link you have given just downloads a web page? Presumably when installed as a plugin this just allows you to stream?

I have said in a few forums previously that people need to stop comparing to Synology... Synology are by no means error free and from what I have seen are less user friendly for new users (linux noobs). They have a number of issues, just like many device manufacturers, including Asustor... one difference is that Synology have been around for longer and therefore have some more Apps and a larger community base... But the Asustor community is definitely growing and the Asustor team are quick to respond to actual problems with systems and Apps...

3rd party addons are always going to be problematic if you are the first person to try installing. The reality is the Portal and XBMC (for 6 series) has only been availabe for a few weeks, so most of us are figuring things out and it may be a while before all the little issues are ironed out.

Also, those synology devices that support XBMC over HDMI are more expensive than Asustor, so again, not a fair comparison...
AS-604T
3 x ST4000DM0000 (Seagate 4TB) in Raid5
2 GB RAM expansion
AS-302T

Apps (user)
NZBGet - CouchPotato - SickBeard - Git - Python

Apps (maintainer):
NZBGet - BitTorrent Sync - Mylar - LazyLibrarian - Gamez
-Maintenance of Apps acquired from JohhnyFive since ADM2.0:
SABnzbd - CouchPotato - SickBeard - HeadPhones - Subsonic

About Me: http://fockwulf.wix.com/index
BadAS302T
Posts: 116
Joined: Tue Dec 03, 2013 12:11 am

Re: i need help, this place is dead

Post by BadAS302T »

http://blueshare.be/file/17fi1.zip link fixed

Its from a danish forum, this xbmc addon allows me to watch free cable tv.. i install from zip file in xbmc, when it is installed, i go and open it, select a channel and then the loading screen appears for 5sec and it stops then takes me back to the menu i came from..

I bet its a simple fix, but im a linux noob..
also the iptv pvr plugin wont work for some reason
User avatar
Caktuz
Posts: 38
Joined: Fri Nov 08, 2013 6:28 pm

Re: i need help, this place is dead

Post by Caktuz »

I have just tested the add-on and everything works fine here.
I'm using the as-602T though but located in Denmark
BadAS302T
Posts: 116
Joined: Tue Dec 03, 2013 12:11 am

Re: i need help, this place is dead

Post by BadAS302T »

:o :shock: why wont it work on the 302t

maybe it has something to do with my network settings

icefilms and other streaming services works fine but all the danish stream do not work
blackstar
Posts: 59
Joined: Thu Apr 25, 2013 3:37 am

Re: i need help, this place is dead

Post by blackstar »

HI,
@clinton.hall, I disagree with you when you say :
I personally have found the support to be good.
It used to be good up to about 6-7 months ago when the the first beta version of ADM2.0 was released and some expected features (said by the asustor team to be available in ADM2.0) were nowhere to be found.
Since then, support has been disappointing to say the least. It has even become nonexistent for some topics.

I'm also more and more regretting buying an asustor : features that synology offers and that were requested by some users have been completely disregarded compared to features that were for most not requested and sometimes even not even useful...
Auberon2k
Posts: 213
Joined: Sat Aug 31, 2013 12:47 am

Re: i need help, this place is dead

Post by Auberon2k »

If I recall other posts, the AS3 series are 32bit and the AS6 are 64bit. This might explain why the addon works for Caktuz but not BadAS302T. Clinton could probably confirm better than I my assumption here.
User avatar
clinton.hall
Posts: 846
Joined: Thu May 09, 2013 7:01 pm
Location: New Zealand

Re: i need help, this place is dead

Post by clinton.hall »

blackstar wrote:HI,
@clinton.hall, I disagree with you when you say :
I personally have found the support to be good.
It used to be good up to about 6-7 months ago when the the first beta version of ADM2.0 was released and some expected features (said by the asustor team to be available in ADM2.0) were nowhere to be found.
Since then, support has been disappointing to say the least. It has even become nonexistent for some topics.

I'm also more and more regretting buying an asustor : features that synology offers and that were requested by some users have been completely disregarded compared to features that were for most not requested and sometimes even not even useful...
I was referring more to the support when you raise a support ticket. The forums themselves are not always responded to the quickest by Asustor, but are here for community support...

The question I would ask is if Synology are so great, why do I end up fixing so much of their $&@# in other forums (couchpota.to etc) ? I have never owned a Synology, so trying to support them is not easy... And I am not here saying Synology are Bad and Asustor are Great... I am saying all NAS brands have their issues, but my experience with Asustor to date has been good.
AS-604T
3 x ST4000DM0000 (Seagate 4TB) in Raid5
2 GB RAM expansion
AS-302T

Apps (user)
NZBGet - CouchPotato - SickBeard - Git - Python

Apps (maintainer):
NZBGet - BitTorrent Sync - Mylar - LazyLibrarian - Gamez
-Maintenance of Apps acquired from JohhnyFive since ADM2.0:
SABnzbd - CouchPotato - SickBeard - HeadPhones - Subsonic

About Me: http://fockwulf.wix.com/index
User avatar
clinton.hall
Posts: 846
Joined: Thu May 09, 2013 7:01 pm
Location: New Zealand

Re: i need help, this place is dead

Post by clinton.hall »

Auberon2k wrote:If I recall other posts, the AS3 series are 32bit and the AS6 are 64bit. This might explain why the addon works for Caktuz but not BadAS302T. Clinton could probably confirm better than I my assumption here.
Yes, this is correct.

My 302T is currently off out in my shed... I'll try and power it up this weekend and see if I can test/debug something...
AS-604T
3 x ST4000DM0000 (Seagate 4TB) in Raid5
2 GB RAM expansion
AS-302T

Apps (user)
NZBGet - CouchPotato - SickBeard - Git - Python

Apps (maintainer):
NZBGet - BitTorrent Sync - Mylar - LazyLibrarian - Gamez
-Maintenance of Apps acquired from JohhnyFive since ADM2.0:
SABnzbd - CouchPotato - SickBeard - HeadPhones - Subsonic

About Me: http://fockwulf.wix.com/index
BadAS302T
Posts: 116
Joined: Tue Dec 03, 2013 12:11 am

Re: i need help, this place is dead

Post by BadAS302T »

maybe someone could make it work on the 3xx model