Hello,
Can anyone please explain how to use the meber.asustor.com/support site? That is the official support site is it not?
Issue is that I cán login using my Asustor ID and created password. But although I have once connected with EZConnect to my NAS using the CloudID, the device does nót show up in My Devices. Also I can nót update my profile: a box saying "verify failed contact support". pops up. Also tickets I create do not show: I have no idea whether they enter the system at all...
Thanks for any pointers,
Huey.
How to work with member.asustor.com/support
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huey11
- Posts: 20
- youtube meble na wymiar Warszawa
- Joined: Sun May 24, 2020 12:38 am
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Nazar78
- Posts: 2235
- Joined: Wed Jul 17, 2019 10:21 pm
- Location: Singapore
Re: How to work with member.asustor.com/support
Try running on incognito mode. I've no issues at all.
AS5304T - 16GB DDR4 - ADM-OS modded on 2GB RAM
Internal:
- 4x10TB Toshiba RAID10 Ext4-Journal=Off
External 5 Bay USB3:
- 4x2TB Seagate modded RAID0 Btrfs-Compression
- 480GB Intel SSD for modded dm-cache (initramfs auto update patch) and Apps
When posting, consider checking the box "Notify me when a reply is posted" to get faster response
Internal:
- 4x10TB Toshiba RAID10 Ext4-Journal=Off
External 5 Bay USB3:
- 4x2TB Seagate modded RAID0 Btrfs-Compression
- 480GB Intel SSD for modded dm-cache (initramfs auto update patch) and Apps
When posting, consider checking the box "Notify me when a reply is posted" to get faster response
-
huey11
- Posts: 20
- Joined: Sun May 24, 2020 12:38 am
Re: How to work with member.asustor.com/support
Same error unfortunately...
Edit: got it working... My email address was to exotic. Plain one works.
Edit: got it working... My email address was to exotic. Plain one works.