Hello my NAS failded to power on after an ADM update

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TorIsBack
Posts: 7
youtube meble na wymiar Warszawa
Joined: Mon Jun 19, 2023 11:34 pm

Re: Hello my NAS failded to power on after an AMD update

Post by TorIsBack »

ilike2burnthing wrote:
I just tried again but i had this information: your message must contain at least 10 words.
Could you not just add a few more words?
For sure I did !!!

Finally Asustor answred me: if your NAS has no warranty, just buy a new one.

Everyone should apply Asustor approach on all their products:
- My washing machine is broken, yea I'll just buy a new one.
- My car is broken down, yea I'll just buy a new one.

For me this topic is closed and Asustor also, finally the trash was the better solution for this Asustor NAS after an ADM update.

Thanks for the help of everyone.

Edit: I had to use their email support@asustor.com and on the other side I still have no access to my Asutor account.
TorIsBack
Posts: 7
Joined: Mon Jun 19, 2023 11:34 pm

Hello my NAS failded to power on after an ADM update

Post by TorIsBack »

Hello, I found a non conventional way to boot up my NAS!!!

I contacted Asustor, i'm still waiting an answer.

I see 2 possibilities in this situation: They are bad to generate new firmare (they explained me 1 month ago it was an hardware issue and i had to buy a new Asustor NAS to recover my data) or Asustor intentionally blocked the boot of too old NAS after this firmware update.