## Introduction ##
Hi Eugene here.
I am (was) the proud owner of a Asustor AS5002T ( 2x Western Digital Red 3.0TB) since August 2016.
Three weeks ago I updated my NAS with the latest ADM version, I can't remember the version number.
Disk (NAS) setup is Mirror.
## Big issue for the first time ##
Last weekend I was working on my desk and I had to stop the NAS:
- so I shutted down my NAS through the menu, like I always do.
- after all the thinks I had to do:
# I started my NAS but nothing happens
# only the 2x LAN- and 2x DISK- lights were blinking
# the green light of the USB External Port, also blinks after pushing it
# power button also works, turning ON or OFF
# I also don't see the Motherboard-Information-Screen passing by, things like F2 or DEL to start the BIOS
Actions I did trying to solve it:
- try to use the external reset button
- opened the NAS and vacuum cleaned it
- removed the 2x 4GB Internal Memory and started the NAS
- try to start the NAS also without the Western Digital Disks
- replaced the internal battary ( so I had to pull out the whole Motherboard)
- I forgot if a BEEP should be there after turning the NAS ON or OFF, I don't hear a BEEP
## Is my NAS Dead YES or NOT ##
- can the power adapter be the problem, which adapter is a good replacement
- if my NAS is dead, how can I access my data
# buying a new Asustor NAS and just connect both 2x WD Red disks?????
# or is there a other solution, I thought I have read something about setting up a Ubuntu environment and just mount the disk
I hope some Forum members will have some good advices
Thanks Eugene
The Netherlands (Europe)
I am new | And I have a NAS issue
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- youtube meble na wymiar Warszawa
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Re: I am new | And I have a NAS issue
You vacuum your NAS? Think I might have found the issue...
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Re: I am new | And I have a NAS issue
Thank you for your fast reply.
I have found the issue in the dust-bag.
I have found the issue in the dust-bag.
- Nazar78
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Re: I am new | And I have a NAS issue
I also vacuumed my NAS after dismantling it once in a while. No issue so far haha.ilike2burnthing wrote:You vacuum your NAS? Think I might have found the issue...
AS5304T - 16GB DDR4 - ADM-OS modded on 2GB RAM
Internal:
- 4x10TB Toshiba RAID10 Ext4-Journal=Off
External 5 Bay USB3:
- 4x2TB Seagate modded RAID0 Btrfs-Compression
- 480GB Intel SSD for modded dm-cache (initramfs auto update patch) and Apps
When posting, consider checking the box "Notify me when a reply is posted" to get faster response
Internal:
- 4x10TB Toshiba RAID10 Ext4-Journal=Off
External 5 Bay USB3:
- 4x2TB Seagate modded RAID0 Btrfs-Compression
- 480GB Intel SSD for modded dm-cache (initramfs auto update patch) and Apps
When posting, consider checking the box "Notify me when a reply is posted" to get faster response
- Nazar78
- Posts: 2068
- Joined: Wed Jul 17, 2019 10:21 pm
- Location: Singapore
- Contact:
Re: I am new | And I have a NAS issue
Huh? Really? LOL... What did you lose? Can it boot up now?Moluccan wrote:Thank you for your fast reply.
I have found the issue in the dust-bag.
AS5304T - 16GB DDR4 - ADM-OS modded on 2GB RAM
Internal:
- 4x10TB Toshiba RAID10 Ext4-Journal=Off
External 5 Bay USB3:
- 4x2TB Seagate modded RAID0 Btrfs-Compression
- 480GB Intel SSD for modded dm-cache (initramfs auto update patch) and Apps
When posting, consider checking the box "Notify me when a reply is posted" to get faster response
Internal:
- 4x10TB Toshiba RAID10 Ext4-Journal=Off
External 5 Bay USB3:
- 4x2TB Seagate modded RAID0 Btrfs-Compression
- 480GB Intel SSD for modded dm-cache (initramfs auto update patch) and Apps
When posting, consider checking the box "Notify me when a reply is posted" to get faster response
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- Posts: 4
- Joined: Fri Oct 02, 2020 8:28 pm
Re: I am new | And I have a NAS issue
No it isn’t working yet, so I still don’t have access to my data.Nazar78 wrote:Huh? Really? LOL... What did you lose? Can it boot up now?Moluccan wrote:Thank you for your fast reply.
I have found the issue in the dust-bag.
- orion
- Posts: 3485
- Joined: Wed May 29, 2013 11:09 am
Re: I am new | And I have a NAS issue
Did you see the blue power LED turn on and the green status LED is blinking? If no, that should be a hardware issue. I think you should contact to asustor support: https://support.asustor.com/
And, of course, you should be able to access your data on both a new Asustor NAS or a PC with Ubuntu.
And, of course, you should be able to access your data on both a new Asustor NAS or a PC with Ubuntu.
- A new Asustor NAS: simply insert these 2 old disks to the new NAS, then power on. Your data should be ready to access. However you'll need to check AppCentral to see if there are applications need to be updated.
- A PC with Ubuntu: try to let Ubuntu to detect RAID volume. If it's not working, you can use commnand "mdadm --assemble" to create md device, then mount it. (Oh, you should apply partition 4 within mdadm command syntax.)
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Re: I am new | And I have a NAS issue
Orion, thank you for your information and those two led’s are not blinking.
I also tried a other power adapter of my brother’s Asustor NAS and this is also not the issue.
I also tried a other power adapter of my brother’s Asustor NAS and this is also not the issue.
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- Joined: Sat Nov 07, 2020 4:46 am
Re: I am new | And I have a NAS issue
Hi,
it's just a speculation, but if I found the correct information, AS5002T is powered by Intel Celeron J1800, which is affected by the issue described for example here:
https://en.wikipedia.org/wiki/Silvermont#Erratum :
"... affected systems "may experience inability to boot or may cease operation" ... The LPC, USB and SD Card buses circuitry degradation issues also apply to other Bay Trail processors such as ... and Celeron J1800 ..."
it's just a speculation, but if I found the correct information, AS5002T is powered by Intel Celeron J1800, which is affected by the issue described for example here:
https://en.wikipedia.org/wiki/Silvermont#Erratum :
"... affected systems "may experience inability to boot or may cease operation" ... The LPC, USB and SD Card buses circuitry degradation issues also apply to other Bay Trail processors such as ... and Celeron J1800 ..."