hello,
i've some issue moving the pointer with an usb mouse, i've connected 2 different mouse (logitech) one wired and one with the unifiyng usb key, but both do nothing
i've connected an usb keyboard and it works ok, but why no mose at all ??
also i need that because my lan info are not ok, and i need access to the adm to fix it
i've an AS6404-t with adm 3.2.3
please help me
Issue with usb mouse
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Issue with usb mouse
Last edited by Darkmagister on Fri Nov 23, 2018 4:16 pm, edited 1 time in total.
AS6404T
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Re: Issue with usb mouse
It could be caused by lake of mice driver. I think you can send a support request to asustor to check it. https://support.asustor.com/
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Re: Issue with usb mouse
Hi! Which mouse do you have?Darkmagister wrote:hello,
i've some issue moving the pointer with an usb mouse, i've connected 2 different mouse (logitech) one wired and one with the unifiyng usb key, but both do nothing
i've connected an usb keyboard and it works ok, but why no mose at all ??
also i need that because my lan info are not ok, and i need access to the adm to fix it
i've an AS6404-t with adm 3.2.5
please help me
Have you tried any different mice?
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- Joined: Sat Oct 27, 2018 4:36 pm
Re: Issue with usb mouse
i've also contacted the support but they just say to try with different mouses, i've tried with 2 logitech one is a mx master 2s, one i don't remember the name, another one is a chinese keyboard and mouse combo, i will try again tonight with an asus cheap wired mouse that i have
AS6404T
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Re: Issue with usb mouse
Mind if I get the model number of your mouse?Darkmagister wrote:i've also contacted the support but they just say to try with different mouses, i've tried with 2 logitech one is a mx master 2s, one i don't remember the name, another one is a chinese keyboard and mouse combo, i will try again tonight with an asus cheap wired mouse that i have
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Re: Issue with usb mouse
the P/N: 810-005839Marco@ASUSTOR wrote:Mind if I get the model number of your mouse?
meanwhile i've tried again with an asus usb mouse, it turn on the led on the bottom but no move on the portal on tv, so i'm starting to think that there is an issue on the system, anyone with the last 3.2.3 adm and an as6404t or similar device have the same issue ??
AS6404T
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Re: Issue with usb mouse
I have the same problem with mouse with ir USB receiver. I'm plugged two different mouses Rapoo. And no one don't work with my Asustor as6404t in Portal and ADM. Need help.