VPN Randomly Disconnects - High 'Sent' Data-count

[Vincent.T@AST]

Hi pafer and Ragtag,

We uploaded a new ADM 2.6 beta version (B4F2) to our website: http://www.asustor.com/betaProgram. In this new version, you can manually import up to 3 OpenVPN configuration files from service provider. Would you like to upgrade to this beta firmware and check if it works in your environments?

[pafer]

Would you like to upgrade to this beta firmware and check if it works in your environments?

Hi Vincent,

Thanks for the suggestion, but I think I will wait until it is a full release version and tested thoroughly before I install it just in case something goes wrong; I can't be without my server.

Thanks for the suggestion, though.
I look forward to hearing other people's feedback about it.

[pafer]

Hi pafer and Ragtag,

We uploaded a new ADM 2.6 beta version (B4F2) to our website: http://www.asustor.com/betaProgram. In this new version, you can manually import up to 3 OpenVPN configuration files from service provider. Would you like to upgrade to this beta firmware and check if it works in your environments?

Hi Vincent,

I updated to the release version of ADM 2.6.0 today, but I am still having issues with this High 'Sent' Data-count and the VPN disconnecting.
Again, this does not happen on any of my other devices which use these same VPN accounts.

I have even tried a different VPN provider - Private Internet Access - and I still have the same issues.

Now that I have tried two VPN Providers (VPNArea and PIA) which both have the same issue, it makes me think there's a problem with how ADM handles the VPN connections.


Is there anything else I can try?
This is starting to get frustrating!

[earthwalkerx]

Hi,

I use NVPN, there is the same issue.
Can connect to it, but after few minutes it will be disconnected.

[orion]

Hi,

I use NVPN, there is the same issue.
Can connect to it, but after few minutes it will be disconnected.

I'll recommend you to report this issue to asustor. http://support.asustor.com/

[wdrury_uk]

I have same issue in ADM 3.0.5

VPN connects and works, then after 5-15m it disconnects even when I have the "Reconnect on Disconnect" advanced option set.

Support ticket raised here:
https://support.asustor.com/index.php?/ ... View/21257

[pafer]

Hi wdrury_uk,

Out of interest (and hope!), have you had any luck with your support ticket?

[wdrury_uk]

Yes some progress if assistance. Are you able to review it yourselves for current progress by link above?

[pafer]

Unfortunately not - I don't have permission to access it.
There may be a way to open it up for other members to view, but I'm not sure how you could go about it.