Is the the PCTV 292e compatible with ADM 2.6.1.R5H1 and How do I remove the default Video folder?

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John@AST
Posts: 64
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Joined: Wed Jul 09, 2014 12:31 pm

Re: Is the the PCTV 292e compatible with ADM 2.6.1.R5H1 and How do I remove the default Video folder

Post by John@AST »

eightace wrote: I am using an AS5102T ands ADM version 2.6.1R5H1. Installed Media Pack version 2.6.1.r01 yesterday.

Thanks
Yes, that's the latest one. So, is PCTV 292e working fine?
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eightace
Posts: 46
Joined: Sat Feb 15, 2014 11:41 pm

Re: Is the the PCTV 292e compatible with ADM 2.6.1.R5H1 and How do I remove the default Video folder

Post by eightace »

No!
TV Headend won't fire up since this Media Pack update.

Prior to the update TV Headend would load but couldn't detect any channels when scanning.
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John@AST
Posts: 64
Joined: Wed Jul 09, 2014 12:31 pm

Re: Is the the PCTV 292e compatible with ADM 2.6.1.R5H1 and How do I remove the default Video folder

Post by John@AST »

eightace wrote:No!
TV Headend won't fire up since this Media Pack update.

Prior to the update TV Headend would load but couldn't detect any channels when scanning.
Oops, ours is working fine here. Can you help to provide information below?
  • What's your location? Need to understand what's the settings of "Pre-defined Muxes" in TV Headend.
  • Screen shots under TV Headend -> Configuration -> DVB Inputs -> Networks. And TV adapters, and Muxes.
  • Is Looksgood working? If not working, can you post screen shots under the device menu item?
And can you send a support ticket to us at the same time http://support.asustor.com/? Our support guy can work with you more efficiently to gather information. Please post the ticket number here. Thanks.
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eightace
Posts: 46
Joined: Sat Feb 15, 2014 11:41 pm

Re: Is the the PCTV 292e compatible with ADM 2.6.1.R5H1 and How do I remove the default Video folder

Post by eightace »

I will not be able to provide screenshots of TVHeadend as it won't start up!
I am in the UK and trying to scan Pontop Pike transmitter.
Yes Looksgood is working.
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John@AST
Posts: 64
Joined: Wed Jul 09, 2014 12:31 pm

Re: Is the the PCTV 292e compatible with ADM 2.6.1.R5H1 and How do I remove the default Video folder

Post by John@AST »

eightace wrote:I will not be able to provide screenshots of TVHeadend as it won't start up!
I am in the UK and trying to scan Pontop Pike transmitter.
Yes Looksgood is working.
Ok, it's good to hear that Looksgood + PCTV 292e are working fine.
Although TVHeadend is 3rd party software, we can still check if there are something wrong here. I'll still recommend you to send a support ticket to us (and post the ticket number here).

I think you may check 3 things on your side first:
  • Do you enable web service (ADM web -> Services -> Web Server)?
  • Do you access TVHeadend locally or outside from internet? If it's outside, you may need to check if port forwarding is working fine on your router.
  • Uninstall TVHeadend, then install it again to have a try.
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eightace
Posts: 46
Joined: Sat Feb 15, 2014 11:41 pm

Re: Is the the PCTV 292e compatible with ADM 2.6.1.R5H1 and How do I remove the default Video folder

Post by eightace »

Fixed the issue by uninstalling Kodi and reinstalling TVHeadend
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