HardDRive Green Light

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mattadlard
Posts: 19
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Joined: Sat Apr 11, 2015 3:56 am

HardDRive Green Light

Post by mattadlard »

An odd one but one of the Hard Drive bay lights has stayed green, it re-synced the data on that drive and shows it to be good, but the green light stays on.

Any ideas
Spartanineo
Posts: 34
Joined: Fri Aug 21, 2015 4:32 am

Re: HardDRive Green Light

Post by Spartanineo »

Hi, If you turn off all the LEDs, it stays on?


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mattadlard
Posts: 19
Joined: Sat Apr 11, 2015 3:56 am

Re: HardDRive Green Light

Post by mattadlard »

yes,
And
hard drive is healthy and everything works
Spartanineo
Posts: 34
Joined: Fri Aug 21, 2015 4:32 am

Re: HardDRive Green Light

Post by Spartanineo »

If by switching off all the leds, she it remains switched on.
There are no other choices that to contact the support.
There should be a problem on the motherboard.
Shawn.S@AST
Posts: 181
Joined: Fri May 25, 2012 3:10 pm

Re: HardDRive Green Light

Post by Shawn.S@AST »

Hi all,

Thanks for the kind feedback!!! Our engineer has already found the cause and have fixed it in the new firmware which we should be able to release next week after testing!!!

Thanks once again for the feedback!
mattadlard
Posts: 19
Joined: Sat Apr 11, 2015 3:56 am

Re: HardDRive Green Light

Post by mattadlard »

WOW, just checking in on responses as the community here is always good with odd queries, and the support from this one with Tech at Asustor has I have to say been amazing. Its little things like this that really push the attitude that Asustor have some of the best support in Tech Hardware.

Thanks for the fix and the replies
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