Aidata fails to connect

AiData allows you to browse the files stored on your NAS and also share them with family and friends.

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btomlin75
Posts: 2
youtube meble na wymiar Warszawa
Joined: Sat Mar 12, 2016 12:51 am

Aidata fails to connect

Post by btomlin75 »

I just got a new Galaxy S7 and AiData will not connect. It give me and "Authentication Failed" notice both trying locally and on the internet. I can log in from my Galaxy Tab and from my old Note II with no problem. I can login from my S7 with AiMaster and AiDownload both locally and over the net. I have tried uninstalling and reinstalling AiData but it didn't help. Any ideas will be appreciated.
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orion
Posts: 3482
Joined: Wed May 29, 2013 11:09 am

Re: Aidata fails to connect

Post by orion »

My phone is different from yours. I think you should send a support request to asustor to check it. https://support.asustor.com/
sksbir
Posts: 395
Joined: Tue Aug 25, 2015 9:23 pm

Re: Aidata fails to connect

Post by sksbir »

Hello
Try connect first to Aimaster, and from Aimaster, connect directly to AIdata. If needed, kill Aidata and retry from Aimaster.
btomlin75
Posts: 2
Joined: Sat Mar 12, 2016 12:51 am

Re: Aidata fails to connect

Post by btomlin75 »

Thanks, I have sent a support request in as Aidata is the only mobile app that will not connect I think that somewhere there is a conflict.
Ford Henly
Posts: 33
Joined: Tue Feb 14, 2017 9:23 pm

Re: Aidata fails to connect

Post by Ford Henly »

Will it connect to and work on iPhone 7 plus updated to 10.3.2
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