It is currently Sun Mar 24, 2019 10:21 am
All times are UTC + 8 hours

AIData crashes on file actions

AiData allows you to browse the files stored on your NAS and also share them with family and friends.

AIData crashes on file actions

Postby danchees » Thu Nov 08, 2018 12:55 am

I'll be concise.

I have a zip file on my NAS.
Opened AIData, connected to NAS, all fine.
Downloaded the .zip file to my phone into something you call "favorites". Hellooooo... we have both the "Files" section and "iCloud" on our iPhones for ages now.
Once this is downloaded into your "favorites", you can do nothing with the file:
1) if you click on the file, your app says "Unable to view files"
2) if you try IOS actions (top right, square with an arrow if you don't understand me), "open in" does absolutely nothing
3) email option crashes the application.

In other words, your product is useless. EZConnect is not working and I cannot get the file I need via mobile either. Thank you for making my life difficult today.
danchees
 
Posts: 27
Joined: Wed Nov 15, 2017 5:34 pm

Re: AIData crashes on file actions

Postby Marco@ASUSTOR » Wed Nov 21, 2018 5:25 pm

danchees wrote:I'll be concise.

I have a zip file on my NAS.
Opened AIData, connected to NAS, all fine.
Downloaded the .zip file to my phone into something you call "favorites". Hellooooo... we have both the "Files" section and "iCloud" on our iPhones for ages now.
Once this is downloaded into your "favorites", you can do nothing with the file:
1) if you click on the file, your app says "Unable to view files"
2) if you try IOS actions (top right, square with an arrow if you don't understand me), "open in" does absolutely nothing
3) email option crashes the application.

In other words, your product is useless. EZConnect is not working and I cannot get the file I need via mobile either. Thank you for making my life difficult today.



Found your topic, I don't have an iPhone so do you mind if you give me a few days to try to replicate the issue?

I'd also absolutely LOVE some screenshots too if you can provide some.
Marco@ASUSTOR
 
Posts: 95
Joined: Mon Feb 12, 2018 4:40 pm

Re: AIData crashes on file actions

Postby sksbir » Thu Nov 22, 2018 5:44 pm

Hi
I have seen such a behaviour on android, it's because filename extension is not reported while saving the file on your device.

Of course, with android and some tools like ES File explorer, you quickly understand what the problem is and that you just have to give the right name and filename extension again to make everything work again
sksbir
 
Posts: 316
Joined: Tue Aug 25, 2015 9:23 pm

Return to AiData

  • You cannot post new topics in this forum
    You cannot reply to topics in this forum
    You cannot edit your posts in this forum
    You cannot delete your posts in this forum
    You cannot post attachments in this forum
  • Who is online

    Users browsing this forum: No registered users and 2 guests

cron