Resolved: Aspect Ratio for 90deg rotated camera
Posted: Sun Apr 18, 2021 7:20 pm
This one is probably more for the developers, but an issue nonetheless.
One of my cameras is rotated 90 degrees both physically and digitally, directly from the camera.
This means it provides a 1080x1920 (9:16) or portrait rather than landscape orientated image.
In the AiSecure app, there is a setting to lock the aspect ratios, but this stretches this rotated camera's image from a 9:16 shape to a 16:9 shape.
I don't want to turn this setting off, as then all five images will be distorted (including this one) instead of four being good and one being bad so that's a worse compromise.
The image from this camera displays correctly on the Surveillance Centre software on the computer...
Can an update please be provided to the AiSecure app to recognise the resolution produced by a 90 degree or 270 degree rotated image and keep the correct aspect ratio when the lock aspect ratio option is set??
Cheers
One of my cameras is rotated 90 degrees both physically and digitally, directly from the camera.
This means it provides a 1080x1920 (9:16) or portrait rather than landscape orientated image.
In the AiSecure app, there is a setting to lock the aspect ratios, but this stretches this rotated camera's image from a 9:16 shape to a 16:9 shape.
I don't want to turn this setting off, as then all five images will be distorted (including this one) instead of four being good and one being bad so that's a worse compromise.
The image from this camera displays correctly on the Surveillance Centre software on the computer...
Can an update please be provided to the AiSecure app to recognise the resolution produced by a 90 degree or 270 degree rotated image and keep the correct aspect ratio when the lock aspect ratio option is set??
Cheers