It is currently Sun Dec 08, 2019 6:40 pm
All times are UTC + 8 hours

Cursor delay in AiRemote touchpad mode

The all new AiRemote app turns your mobile device into a remote control for ASUSTOR Portal. Now you can control XBMC/Boxee, Surveillance Center and browse the Internet from the comfort of your own couch!

Cursor delay in AiRemote touchpad mode

Postby AS6404T user » Sat Nov 09, 2019 5:43 pm

I am using AiRemote 2.1.6 on an HTC One Android phone to operate an AS6404T running ADM 3.4.4.RAT2 connected by HDMI 2.0 to a TV. When I use Chrome in the ASUSTOR Portal there is a 10 seconds delay when using the AiRemote touchpad to move the cursor on the TV screen, which makes this function hard to use. Is there a way to speed up the response to the AiRemote touchpad?

It does not seem to be a communications issue since the response to other AiRemote and AiMaster functions is instantaneous. The response when I use the ASUSTOR IR control to move the cursor is also instantaneous. Unfortunately, the Chrome keyboard extension does not work with the IR control, so I have to use both the IR control (to move the cursor) and the AiRemote app (to type text), which is cumbersome.

My setup:

HTC One <- WiFi -> ASUS AC3200 router <- Ethernet -> AS6404T <- HDMI 2.0 -> TV
AS6404T user
 
Posts: 7
Joined: Fri Nov 08, 2019 11:30 pm

Re: Cursor delay in AiRemote touchpad mode

Postby orion » Mon Nov 11, 2019 10:43 am

The speed of AiRemote touchpad on my AS-304T is much faster than yours. I almost cannot feel delays.
You can check if your NAS is very busy or not. Otherwise, you should send a support ticket to asustor to check it. https://support.asustor.com/
User avatar
orion
 
Posts: 2421
Joined: Wed May 29, 2013 11:09 am

Return to AiRemote

  • You cannot post new topics in this forum
    You cannot reply to topics in this forum
    You cannot edit your posts in this forum
    You cannot delete your posts in this forum
    You cannot post attachments in this forum
  • Who is online

    Users browsing this forum: No registered users and 1 guest