It is currently Wed Jun 23, 2021 8:35 am
All times are UTC + 8 hours

Cannot update or reinstall VPN server after ADM upgrade

ASUSTOR's VPN service brings businesses a truly effective solution.

Cannot update or reinstall VPN server after ADM upgrade

Postby magicpio » Wed Aug 10, 2016 6:01 am

Hi everyone,

I have an AS-304T just upgraded to ADM 2.6.3.R7I3.

I tried to upgrade VPN server before the ADM upgrade but that did not work (API error).
I upgraded ADM.
I tried to restart VPN Server version 1.0.0r160, but I get the message that I need to update to 1.0.0r166 if running ADM 2.6.3.
I tried to update via App Central, but this failed with "API error".
I uninstalled, rebooted the NAS and tried installing VPN Server.
Now it fails with "Unknown Error (Ref. 5024)".

Does someone have a clue what is going on?
I would try manually installing the .apk, but I cannot find it.

Could someone point me in the right direction as of what to try next?
Are there any error logs (besides what is accessible via the web interface), that I should look at?

Thanks
Jens
magicpio
 
Posts: 2
Joined: Wed Aug 10, 2016 5:47 am

Re: Cannot update or reinstall VPN server after ADM upgrade

Postby orion » Wed Aug 10, 2016 10:53 am

I own AS-304T and ADM version is the same as yours. I can download VPN server from AppCentral without problems. Not sure what's wrong on your side.

I think you can try manual installation as you mentioned. http://appdownload.asustor.com/0010_999_1468920914_vpn-server_1.0.0.r166_i386.apk You can actually get the anchor address from asustor official web site.

If it does not work, you should send a support request to asustor. http://support.asustor.com/
User avatar
orion
 
Posts: 3080
Joined: Wed May 29, 2013 11:09 am

Re: Cannot update or reinstall VPN server after ADM upgrade

Postby magicpio » Thu Aug 11, 2016 3:27 am

Thanks for the link.

Trying to download the .apk finally pointed towards the reason for the failure.
I got the message that there was not enough space for downloading.

In fact, my complete 10TB were full!
4.5TB were in the recyle bin.

Thanks for the support!
Jens
magicpio
 
Posts: 2
Joined: Wed Aug 10, 2016 5:47 am

Return to VPN Server

  • You cannot post new topics in this forum
    You cannot reply to topics in this forum
    You cannot edit your posts in this forum
    You cannot delete your posts in this forum
    You cannot post attachments in this forum
  • Who is online

    Users browsing this forum: No registered users and 1 guest

cron