Asustor Portal V 2.0.3.r0825 not starting

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MikeG.6.5
Posts: 917
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Joined: Fri May 15, 2015 1:56 am

Asustor Portal V 2.0.3.r0825 not starting

Post by MikeG.6.5 »

Left to spend some time with the GF today, and when I came home, saw Father_Mande's post about running PMP in the HX_Engine.

Thought to give a try, until I realized that ASPortal was no longer running, nor able to start. Removed HX_Engine, PMP, Remote, and Node.JS and still can't get it to start. Error code ref is 1.

Need to know what to do about fixing this. I have apps I use on the HX_Engine that need to be able to run, but can no longer get to them.
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father.mande
Posts: 1810
Joined: Sat Sep 12, 2015 2:55 am
Location: La Rochelle (France)

Re: Asustor Portal V 2.0.3.r0825 not starting

Post by father.mande »

Hi,

Even in any case I can't replace the helpdesk ...

1 ) verify in Xorg log thet in not due to an error in Xorg
/usr/local/AppCentral/xorg/var/log

2 ) have a look to asportal log (Evilwm based)
/usr/local/AppCentral/asportal/server/log

Also it's not really mandatory to remove (uninstall) APKG
... you can just disabling it
... if you want only to don't manage it by asportal ... rename the asportal in APKG directory
ex. /usr/local/AppCentral/hx-engine/ ... just rename asportal folder and do a relaod of asportal
/usr/local/AppCentral/asportal/CONTROL/start-stop.sh reload

For hx-engine ... if you Enable it when asportal is NOT started BUT Xorg YES ... hx-engine start the desktop directly without passing through the asportal icons
... disable asportal
... enable xorg (normally disabled by asportal disable)
... so verify xorg is up, move mouse for ex.
... Enable hx-engine or do /usr/local/AppCentral/hx-engine/start-stop.sh start
... the Xfce desktop must be displayed (if I don't do an error ... I will test this only long time ago)
THIS IS ONLY A WORKAROUND ... if you need to keep somethings active EVEN asportal is off

Remember also that hx-engine not only run a desktop ... but also in the background an hidden Xfce desktop in a virtual Xorg server ... accessible through Vnc client on port 5999 ... or Xterm using DISPLAY=99 ... this virtual server have been created to run permanent services and server applications ... even desktop is not active ... (using for ex. autorun mechanism to avoid connecting you ...)

Not sure this help ... but it's my "My 2 cents" ...
Philippe.
AS6602T / AS5202T /AS5002T / AS1002T / FS6706T
MikeG.6.5
Posts: 917
Joined: Fri May 15, 2015 1:56 am

Re: Asustor Portal V 2.0.3.r0825 not starting

Post by MikeG.6.5 »

Only one line in the /volume1/.@plugins/AppCentral/asportal/server/log/asportal-srv.log and it reads:

Code: Select all

2016-10-10 08:24:05,644 - WARNING - Start ASWM ->
On the other hand X.org log has a bit more info:

Code: Select all

[2942668.722] (II) XINPUT: Adding extended input device "Keyboard0" (type: KEYBOARD, id 7)
[2942707.810] (II) config/udev: Adding input device Power Button (/dev/input/event0)
[2942707.810] (II) AutoAddDevices is off - not adding device.
[2942707.827] (II) config/udev: Adding input device Video Bus (/dev/input/event5)
[2942707.827] (II) AutoAddDevices is off - not adding device.
[2942707.863] (II) config/udev: Adding input device HDA Intel HDMI HDMI/DP,pcm=8 (/dev/input/event8)
[2942707.863] (II) AutoAddDevices is off - not adding device.
[2942707.863] (II) config/udev: Adding input device HDA Intel HDMI HDMI/DP,pcm=7 (/dev/input/event7)
[2942707.863] (II) AutoAddDevices is off - not adding device.
[2942707.864] (II) config/udev: Adding input device HDA Intel HDMI HDMI/DP,pcm=3 (/dev/input/event6)
[2942707.864] (II) AutoAddDevices is off - not adding device.
[2942707.885] (II) config/udev: Adding input device Microsoft Microsoft® 2.4GHz Transceiver v8.0 (/dev/input/event2)
[2942707.885] (II) AutoAddDevices is off - not adding device.
[2942707.886] (II) config/udev: Adding input device Microsoft Microsoft® 2.4GHz Transceiver v8.0 (/dev/input/event3)
[2942707.886] (II) AutoAddDevices is off - not adding device.
[2942707.887] (II) config/udev: Adding input device Microsoft Microsoft® 2.4GHz Transceiver v8.0 (/dev/input/mouse1)
[2942707.887] (II) AutoAddDevices is off - not adding device.
[2942707.887] (II) config/udev: Adding input device Microsoft Microsoft® 2.4GHz Transceiver v8.0 (/dev/input/event4)
[2942707.887] (II) AutoAddDevices is off - not adding device.
[2942707.904] (II) config/udev: Adding input device HDA Intel PCH Rear Mic (/dev/input/event9)
[2942707.904] (II) AutoAddDevices is off - not adding device.
[2942707.904] (II) config/udev: Adding input device HDA Intel PCH Front Mic (/dev/input/event10)
[2942707.904] (II) AutoAddDevices is off - not adding device.
[2942707.905] (II) config/udev: Adding input device HDA Intel PCH Line (/dev/input/event11)
[2942707.905] (II) AutoAddDevices is off - not adding device.
[2942707.906] (II) config/udev: Adding input device HDA Intel PCH Line Out Surround (/dev/input/event13)
[2942707.906] (II) AutoAddDevices is off - not adding device.
[2942707.906] (II) config/udev: Adding input device HDA Intel PCH Line Out CLFE (/dev/input/event14)
[2942707.906] (II) AutoAddDevices is off - not adding device.
[2942707.908] (II) config/udev: Adding input device HDA Intel PCH Line Out Front (/dev/input/event12)
[2942707.908] (II) AutoAddDevices is off - not adding device.
[2942707.910] (II) config/udev: Adding input device HDA Intel PCH Front Headphone (/dev/input/event16)
[2942707.910] (II) AutoAddDevices is off - not adding device.
[2942707.910] (II) config/udev: Adding input device HDA Intel PCH Line Out Side (/dev/input/event15)
[2942707.910] (II) AutoAddDevices is off - not adding device.
[2942708.005] (II) config/udev: Adding input device  (/dev/input/mouse0)
[2942708.005] (II) AutoAddDevices is off - not adding device.
[2942708.006] (II) config/udev: Adding input device  (/dev/input/event1)
[2942708.006] (II) AutoAddDevices is off - not adding device.
[2942727.311] (II) config/udev: Adding input device Power Button (/dev/input/event0)
[2942727.311] (II) AutoAddDevices is off - not adding device.
[2942727.311] (II) config/udev: Adding input device Power Button (/dev/input/event0)
[2942727.311] (II) AutoAddDevices is off - not adding device.
[2942727.323] (II) config/udev: Adding input device Video Bus (/dev/input/event5)
[2942727.323] (II) AutoAddDevices is off - not adding device.
[2942727.391] (II) config/udev: Adding input device Video Bus (/dev/input/event5)
[2942727.391] (II) AutoAddDevices is off - not adding device.
[2942727.469] (II) config/udev: Adding input device HDA Intel HDMI HDMI/DP,pcm=3 (/dev/input/event6)
[2942727.469] (II) AutoAddDevices is off - not adding device.
[2942727.470] (II) config/udev: Adding input device HDA Intel HDMI HDMI/DP,pcm=7 (/dev/input/event7)
[2942727.470] (II) AutoAddDevices is off - not adding device.
[2942727.470] (II) config/udev: Adding input device HDA Intel HDMI HDMI/DP,pcm=8 (/dev/input/event8)
[2942727.470] (II) AutoAddDevices is off - not adding device.
[2942727.492] (II) config/udev: Adding input device HDA Intel PCH Rear Mic (/dev/input/event9)
[2942727.492] (II) AutoAddDevices is off - not adding device.
[2942727.493] (II) config/udev: Adding input device HDA Intel PCH Front Mic (/dev/input/event10)
[2942727.493] (II) AutoAddDevices is off - not adding device.
[2942727.493] (II) config/udev: Adding input device HDA Intel PCH Line (/dev/input/event11)
[2942727.493] (II) AutoAddDevices is off - not adding device.
[2942727.494] (II) config/udev: Adding input device HDA Intel PCH Line Out Front (/dev/input/event12)
[2942727.494] (II) AutoAddDevices is off - not adding device.
[2942727.495] (II) config/udev: Adding input device Microsoft Microsoft® 2.4GHz Transceiver v8.0 (/dev/input/event2)
[2942727.495] (II) AutoAddDevices is off - not adding device.
[2942727.496] (II) config/udev: Adding input device Microsoft Microsoft® 2.4GHz Transceiver v8.0 (/dev/input/event3)
[2942727.496] (II) AutoAddDevices is off - not adding device.
[2942727.497] (II) config/udev: Adding input device Microsoft Microsoft® 2.4GHz Transceiver v8.0 (/dev/input/mouse1)
[2942727.497] (II) AutoAddDevices is off - not adding device.
[2942727.498] (II) config/udev: Adding input device Microsoft Microsoft® 2.4GHz Transceiver v8.0 (/dev/input/event4)
[2942727.498] (II) AutoAddDevices is off - not adding device.
[2942727.500] (II) config/udev: Adding input device HDA Intel PCH Line Out Surround (/dev/input/event13)
[2942727.500] (II) AutoAddDevices is off - not adding device.
[2942727.509] (II) config/udev: Adding input device HDA Intel PCH Line Out CLFE (/dev/input/event14)
[2942727.509] (II) AutoAddDevices is off - not adding device.
[2942727.513] (II) config/udev: Adding input device HDA Intel PCH Line Out Side (/dev/input/event15)
[2942727.513] (II) AutoAddDevices is off - not adding device.
[2942727.514] (II) config/udev: Adding input device HDA Intel PCH Front Headphone (/dev/input/event16)
[2942727.514] (II) AutoAddDevices is off - not adding device.
[2942727.617] (II) config/udev: Adding input device HDA Intel HDMI HDMI/DP,pcm=7 (/dev/input/event7)
[2942727.617] (II) AutoAddDevices is off - not adding device.
[2942727.618] (II) config/udev: Adding input device HDA Intel HDMI HDMI/DP,pcm=8 (/dev/input/event8)
[2942727.618] (II) AutoAddDevices is off - not adding device.
[2942727.628] (II) config/udev: Adding input device HDA Intel HDMI HDMI/DP,pcm=3 (/dev/input/event6)
[2942727.628] (II) AutoAddDevices is off - not adding device.
[2942727.678] (II) config/udev: Adding input device Microsoft Microsoft® 2.4GHz Transceiver v8.0 (/dev/input/event3)
[2942727.678] (II) AutoAddDevices is off - not adding device.
[2942727.681] (II) config/udev: Adding input device Microsoft Microsoft® 2.4GHz Transceiver v8.0 (/dev/input/mouse1)
[2942727.681] (II) AutoAddDevices is off - not adding device.
[2942727.682] (II) config/udev: Adding input device Microsoft Microsoft® 2.4GHz Transceiver v8.0 (/dev/input/event4)
[2942727.682] (II) AutoAddDevices is off - not adding device.
[2942727.693] (II) config/udev: Adding input device Microsoft Microsoft® 2.4GHz Transceiver v8.0 (/dev/input/event2)
[2942727.693] (II) AutoAddDevices is off - not adding device.
[2942727.697] (II) config/udev: Adding input device  (/dev/input/event1)
[2942727.698] (II) AutoAddDevices is off - not adding device.
[2942727.698] (II) config/udev: Adding input device  (/dev/input/mouse0)
[2942727.698] (II) AutoAddDevices is off - not adding device.
[2942727.704] (II) config/udev: Adding input device HDA Intel PCH Rear Mic (/dev/input/event9)
[2942727.704] (II) AutoAddDevices is off - not adding device.
[2942727.708] (II) config/udev: Adding input device HDA Intel PCH Line Out CLFE (/dev/input/event14)
[2942727.708] (II) AutoAddDevices is off - not adding device.
[2942727.709] (II) config/udev: Adding input device HDA Intel PCH Line Out Side (/dev/input/event15)
[2942727.709] (II) AutoAddDevices is off - not adding device.
[2942727.709] (II) config/udev: Adding input device HDA Intel PCH Front Headphone (/dev/input/event16)
[2942727.709] (II) AutoAddDevices is off - not adding device.
[2942727.711] (II) config/udev: Adding input device HDA Intel PCH Line Out Front (/dev/input/event12)
[2942727.711] (II) AutoAddDevices is off - not adding device.
[2942727.712] (II) config/udev: Adding input device HDA Intel PCH Line (/dev/input/event11)
[2942727.712] (II) AutoAddDevices is off - not adding device.
[2942727.712] (II) config/udev: Adding input device HDA Intel PCH Front Mic (/dev/input/event10)
[2942727.712] (II) AutoAddDevices is off - not adding device.
[2942727.719] (II) config/udev: Adding input device HDA Intel PCH Line Out Surround (/dev/input/event13)
[2942727.719] (II) AutoAddDevices is off - not adding device.
[2942727.862] (II) config/udev: Adding input device  (/dev/input/event1)
[2942727.862] (II) AutoAddDevices is off - not adding device.
[2942727.863] (II) config/udev: Adding input device  (/dev/input/mouse0)
[2942727.863] (II) AutoAddDevices is off - not adding device.
Seems nothing is getting loaded. This is a complete restart, and the errors it gives. Mouse is dead, of course. And keep in mind, this is with ADM V2.6.5.R9N1.

Par for the course, I suppose... :( Making a ticket with support.
alan_cam
Posts: 11
Joined: Sun Dec 11, 2016 5:23 pm

Re: Asustor Portal V 2.0.3.r0825 not starting

Post by alan_cam »

father.mande wrote: 1 ) verify in Xorg log thet in not due to an error in Xorg
/usr/local/AppCentral/xorg/var/log

2 ) have a look to asportal log (Evilwm based)
/usr/local/AppCentral/asportal/server/log
I'm a newbie here, withAS6104T. How do I access the /usr directory? Or any of the root directory structure ?
I thought I'd see it in the "File Explorer" app but it's not there...
MikeG.6.5
Posts: 917
Joined: Fri May 15, 2015 1:56 am

Re: Asustor Portal V 2.0.3.r0825 not starting

Post by MikeG.6.5 »

You won't see it in the File Manager built into the Web App. You need to install WinSCP (and while you're at it, PuTTY from the same place.) to access a lot of the functions and folders of your NAS. There isn't an equivalent app for OSX, so you have to run it in a windows emulator for MACs. This app is the single most important extra tool you could ever get for your NAS, but it does come with a learning curve.
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