I'm trying to use FTP Explorer to copy some file from a remote FTP server to my NAS. I've managed to setup and connect to the remote server (on the right side of the screen) but I can't se any folders on the left side of the screen which, I assume, is the local NAS.
All I see on the left is a blank screen with a / in the address bar above - see attachment. I'm unable to see, change or create any directories.
Any ideas please?
FTP Explorer issue
Moderator: Lillian.W@AST
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FTP Explorer issue
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Re: FTP Explorer issue
Mine is working fine. There is a possible case: you don't give any permissions of shared folders for the login user on ADM.TheLid wrote:I'm trying to use FTP Explorer to copy some file from a remote FTP server to my NAS. I've managed to setup and connect to the remote server (on the right side of the screen) but I can't se any folders on the left side of the screen which, I assume, is the local NAS.
All I see on the left is a blank screen with a / in the address bar above - see attachment. I'm unable to see, change or create any directories.
Any ideas please?
What's you login user on ADM web page? Did you grant the permissions to this user (ADM web -> Access Control -> Local Users -> Edit -> Access Rights).
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Re: FTP Explorer issue
Thanks for your reply
I think that's OK, see pictures. Anything else I should check? I'm logging onto the NAS as admin
I think that's OK, see pictures. Anything else I should check? I'm logging onto the NAS as admin
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Re: FTP Explorer issue
But I think your diagnosis was more or less right. The problem I now have is that I'm unable to give the admin account App Privileges to the FTP, or any other, app because the users aren't appearing in the user list.
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Re: FTP Explorer issue
I think "admin" should gain full permissions of all Apps. The picture that you showed should be correct. But the behavior is abnormal. Can you see files under ADM web page -> File Explorer? However, no matter it's yes or no, I guess you'd better to send a support request to asustor to check it.TheLid wrote:But I think your diagnosis was more or less right. The problem I now have is that I'm unable to give the admin account App Privileges to the FTP, or any other, app because the users aren't appearing in the user list.