Heavy process load after update

[noebr]

So almost 1 month and no firmware to fix the problem ?! With so many people reporting problems this is a shame.

I hope no new Asustor NAS were sold in this period, If I took a brand new equipment with this behavior I return it immediately.

Last weekend I had to restart my NAS by the back button because it simply stopped answering commands via app or browser

[JimFoster]

I found a lengthy thread on the nightmare that is ADM 3.4.5RBJ2 in French. 86 comments so far. https://www.forum-nas.fr/viewtopic.php?f=10&t=12599
The behaviour of Asus has been disgraceful. They are burying their head in the sand. Acknowledge this release was FUBUR. Apologise. Then tell us what you are going to do about it.
What they could do now is allow us to rollback or reinstall 3.4.4. I reset my NAS and thought it would reapply 3.4.4 given that that is the version on Asustor servers. But I'm still on 3.4.5 minus data (though I have backed it up).
I really should have gone with Synology the market leaders. And now I will because I am starting over with fresh drives.

[orion]

I found a lengthy thread on the nightmare that is ADM 3.4.5RBJ2 in French. 86 comments so far. https://www.forum-nas.fr/viewtopic.php?f=10&t=12599
The behaviour of Asus has been disgraceful. They are burying their head in the sand. Acknowledge this release was FUBUR. Apologise. Then tell us what you are going to do about it.
What they could do now is allow us to rollback or reinstall 3.4.4. I reset my NAS and thought it would reapply 3.4.4 given that that is the version on Asustor servers. But I'm still on 3.4.5 minus data (though I have backed it up).
I really should have gone with Synology the market leaders. And now I will because I am starting over with fresh drives.

Do you mean that this package (viewtopic.php?f=240&t=10717) cannot solve this problem? It seems that no one in this forum reported it. If you did not try it yet, you should give it a try.

[JimFoster]

Does 3.4.6 cure the dreadful 3.4.5?

[noebr]

Does 3.4.6 cure the dreadful 3.4.5?

Finally is out!

I updated my AS3202T a few minutes ago and the issues
apparently seems to have been resolved. I will monitor for the next few hours.

Merry Christmas everyone.

[noebr]

Well, after 4h of uptime and trivial use everything is working fine in here.

ADM 3.4.6.RCO3 ( 2019-12-25 )

Applicable Models: All.
Btrfs and volume snapshots are only supported on: AS31, 32, 40, 50, 51, 61, 62, 63, 64, 70, 52, 53 and 65.

Installation Notes
ASUSTOR recommends to back up any important data before updating.
NAS systems running versions earlier than 3.0.2.RA22 will need to update to 3.0.2.RA22 prior to updating to 3.4.6.RCO3.
After upgrading to ADM 3.4.6, it will no longer be possible to revert back to an older version.
After upgrading to ADM 3.4.6, please update all NAS apps and mobile apps to minimize compatibility issues.

Change log
-> Off-peak times added, allowing the selection of suitable times to run background processes that may temporarily increase resource usage.
ACME v2 support added, and now supports the addition of new certificates from Let’s Encrypt.
Updated sudo to fix vulnerability. (Issue: CVE-2019-14287).
Updated OAuth to comply with new Google account security standards.
WebDAV login failures will be counted now in the automatic blacklist.
Seagate IronWolf Health Management is now available as a separate app on App Central.
DHCP Server list can now be viewed by changing sorting method.
MyArchive hard drive usage is now shown in Activity Monitor.
Updated icons for folders using snapshots.
Clicking on change password field now clears field.
AS63/64 series can now modify IPv4 MTU settings normally.
Improved English strings.
EZ Sync bug fixes.
Miscellaneous bug fixes.

Screen ->

I hope the other colleagues have their problems solved too

[dbkelly]

Question
Why would I need or want "photos and thumbnails resized and converted" I don't want anything messing with my photos or files.
I only use my unit as a NAS only, I run no apps, this is used as a mapped network drive only.
This worries me.
I got the patch that stops this and may not ever update again.

[orion]

Question
Why would I need or want "photos and thumbnails resized and converted" I don't want anything messing with my photos or files.
I only use my unit as a NAS only, I run no apps, this is used as a mapped network drive only.
This worries me.
I got the patch that stops this and may not ever update again.

If it's true ("I only use my unit as a NAS only, I run no apps, this is used as a mapped network drive only."), you can disable it. However, do you use ADM web pages? That action violates your statement.

[Nazar78]

Some has noted that the generated thumbnails are stored in "/volume1/.@thumbnail". Just for fun I tried checking size of this folder and got the result "1.2T" (see below)

2019_11_24_12_46_56_Window.png

Can anybody tell me what this means? I don't seem to miss 1.2TB of my overall storage.

Wow just noticed mine a whopping 4.8TB!

Also seems they've introduced a new thumbnail bug in the latest 3.4.6.RDF3 or ADM prior to this which I didn't noticed earlier. For those who's using the AiData mobile app, you'll notice if you browse and open a certain video file that I believe hasn't had the thumbnail generated, the preview gear will keep on spinning endlessly at the same time incrementally spawning off many of these processes every few seconds which will make the system crawl! Some of the old process will eventually turned zombie state. And this is only for one video file. I had few users remotely watching videos today, noticed the system is that less responsive never like before. Logged into the shell and saw lots of these. Terminated them using killall download.cgi and the system returns normal.

Code: Select all

root@Nimbustor4:~ # ps -ef|grep download.cgi
 1206 root       0:00 [download.cgi]
 1212 root       0:00 [download.cgi]
 1218 root       0:00 [download.cgi]
 1224 root       0:00 [download.cgi]
 1230 root       0:00 [download.cgi]
 1236 root       0:00 [download.cgi]
 1243 root       0:00 [download.cgi]
 1249 root       0:00 [download.cgi]
 1255 root       0:00 [download.cgi]
 1261 root       0:00 [download.cgi]
 1267 root       0:00 [download.cgi]
 1273 root       0:00 [download.cgi]
 1279 root       0:00 [download.cgi]
 1285 root       0:00 [download.cgi]
 1291 root       0:00 [download.cgi]
 1295 root       0:00 grep download.cgi
 1711 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
 2448 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
 3413 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
 4640 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
 5307 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
 5625 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
 7089 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
 7387 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
 9512 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
 9865 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
11978 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
12389 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
14771 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
15194 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
17943 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
18428 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
21416 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
21975 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
25297 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
25887 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
29473 root       0:03 /usr/webman/portal/apis/fileExplorer/download.cgi
30147 root       0:02 /usr/webman/portal/apis/fileExplorer/download.cgi