Problem with access to NAS 3102T from mobile app

[Nazar78]

You want me to try configure for you? I'm available now. It will be quick unless there's issues with your setup. PM me your ID any of your preferred method to have a remote session, we can use AnyDesk, Google, TeamViewer or anything, let me know.

[Nazar78]

Just to summarize after checking, in case others having the same issue, it was the ADM blacklist/whitelist that's blocking the connection. If you need to access the NAS remotely, I would advise against using the blacklist/whitelist because the origin of your connection might change especially using mobile network. Just use the trusted list and auto blacklist should suffice.

PS: Disable the non-HTTPS port forwarding on your router and use HTTPS only when connecting remotely which is much secure. You can still access the HTTP within your home network.

[trickle_38]

I have to admit that support given was excellent!
Nazar78 - many thanks
Rob