Error - system failure and inaccessible volume

[zul277]

Hi

I update to 3.0 but unfortunately had this failure

I've submitted a ticket to support a few hours ago

Just wonder if anyone knows how long it will take for a reply or if anyone knows how to remedy this?

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[orion]

Not sure what's the problem. It seems that disk-1 got errors. But your RAID-5 volume should be on-line in degraded mode. It's better to get asustor support's help.

[zul277]

Thanks
Wonder if I can restore my NAS and reinsert the drives as migrated array?

[orion]

Thanks
Wonder if I can restore my NAS and reinsert the drives as migrated array?

It's not a good idea because your disks are in unknown state. It's better to get asustor's help. Or, if you know how to get "dmesg" and "cat /proc/mdstat", you can post the information here.

[Mick]

I have the same problem. How did you solve this problem?

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[orion]

I have the same problem. How did you solve this problem?

Your information is quite limited. You'd better to send a support request to asustor to check it . https://support.asustor.com/