ASUSTOR Community Forum

Posted: **Fri Aug 21, 2015 1:52 am**

Hi

Recently the NZBTOSICKBEARD script has started failing for me, please see below. What could be the issue? (I have replaced the filename with XXXXXXXXX)

Code: Select all

ERROR	Wed Aug 19 2015 22:52:17	Post-process-script nzbToMedia/nzbToSickBeard.py for XXXXXXXXX failed (terminated with unknown status)
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: ImportError: No module named 'requests.packages.urllib3'
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: raise ImportError("No module named '%s'" % (name,))
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: File "/volume1/Download/nzbToMedia/libs/requests/packages/__init__.py", line 83, in load_module
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: from .packages.urllib3.packages.ordered_dict import OrderedDict
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: File "/volume1/Download/nzbToMedia/libs/requests/compat.py", line 94, in <module>
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: from .compat import parse_http_list as _parse_list_header
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: File "/volume1/Download/nzbToMedia/libs/requests/utils.py", line 26, in <module>
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: from . import utils
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: File "/volume1/Download/nzbToMedia/libs/requests/__init__.py", line 58, in <module>
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: import requests
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: File "/volume1/Download/nzbToMedia/core/autoProcess/autoProcessComics.py", line 4, in <module>
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: from core.autoProcess.autoProcessComics import autoProcessComics
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: File "/volume1/Download/nzbToMedia/core/__init__.py", line 28, in <module>
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: import core
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: File "/volume1/Download/nzbToMedia/nzbToMedia.py", line 503, in <module>
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: import nzbToMedia
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: File "/usr/local/AppCentral/nzbget/nzbget/scripts/nzbToMedia/nzbToSickBeard.py", line 249, in <module>
INFO	Wed Aug 19 2015 22:52:17	nzbToSickBeard: Traceback (most recent call last):

Posted: **Fri Aug 21, 2015 5:09 am**

If you updated to latest Python before I made the latest change to nzbToMedia, then you need to manually update.

Via ssh, cd into nzbToMedia and
git pull

Posted: **Fri Aug 21, 2015 5:14 pm**

Hi Clinton,

I tried that and now I got some new details in the log but still the script fails

Code: Select all

ERROR	Fri Aug 21 2015 10:55:11	Post-process-script nzbToMedia/nzbToSickBeard.py for XXXXXXXX failed (terminated with unknown status)
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: ImportError: /usr/local/AppCentral/python/lib/python2.7/lib-dynload/_ssl.so: undefined symbol: SSL_CTX_set_alpn_protos
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: import _ssl # if we can't import it, let the error propagate
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: File "/usr/local/AppCentral/python/lib/python2.7/ssl.py", line 97, in <module>
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: import ssl
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: File "/volume1/Download/nzbToMedia/core/synchronousdeluge/transfer.py", line 4, in <module>
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: from transfer import DelugeTransfer
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: File "/volume1/Download/nzbToMedia/core/synchronousdeluge/client.py", line 8, in <module>
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: from core.synchronousdeluge.client import DelugeClient
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: File "/volume1/Download/nzbToMedia/core/nzbToMediaUtil.py", line 20, in <module>
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: from core.nzbToMediaUtil import convert_to_ascii, remoteDir, server_responding
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: File "/volume1/Download/nzbToMedia/core/autoProcess/autoProcessComics.py", line 6, in <module>
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: from core.autoProcess.autoProcessComics import autoProcessComics
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: File "/volume1/Download/nzbToMedia/core/__init__.py", line 28, in <module>
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: import core
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: File "/volume1/Download/nzbToMedia/nzbToMedia.py", line 503, in <module>
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: import nzbToMedia
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: File "/usr/local/AppCentral/nzbget/nzbget/scripts/nzbToMedia/nzbToSickBeard.py", line 249, in <module>
INFO	Fri Aug 21 2015 10:55:11	nzbToSickBeard: Traceback (most recent call last):
INFO	Fri Aug 21 2015 10:55:08	Executing post-process-script nzbToMedia/nzbToSickBeard.py for XXXXXXXX

Posted: **Fri Aug 21, 2015 7:24 pm**

ok... I assumed you had already resolved that issue (since that error should have appeared before the requests error)

The issue here is the new version of Python fails to load the ssl module. Asustor has a new version on the way to fix this...

For now, use this fix on x86_64 systems http://forum.asustor.com/viewtopic.php? ... =10#p19190

Posted: **Sat Aug 22, 2015 5:03 am**

Thanks for your help, the updated python version seems to have fixed the issue

ASUSTOR Community Forum

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