[SOLVED] SickRage not opening

[niejon]

Hopefully this is the correct place for question about SickRage.

I'm new with Asustor NAS so I might have done something quite simple but still can't figure it out...

So the case is this. I had SickRage installed and for some reason the NAS decided to reboot itself... (crash?)

Anyway after the reboot the web interface of SickRage doesn't open any more. The page opens and the address is correct but browser says that there is nothing to display...

I've uninstalled it and then reinstalled it and nothing...

So forgive my stupidity but any ideas what to do next??


AS-204TE
ADM 2.2.1.R863
BIOS 0.25 / 1.0023

SickRage 20140625
Python 2.7.3.r7
Git 1.8.3.1.r2

[clinton.hall]

unfortunately, until I get time to make a tweak to the App, this can happen on crash.

To fix, you need to login via ssh and do the following

Code: Select all

/usr/local/AppCentral/sickbeard-tvrage/CONTROL/start-stop.sh stop
rm -rf /usr/local/AppCentral/sickbeard-tvrage/SickBeard-TVRage.pid
/usr/local/AppCentral/sickbeard-tvrage/CONTROL/start-stop.sh restart

[niejon]

Thanks for your quick reply. Unfortunately that did not work...

Here is a copy of the terminal window if it offers some extra info...

There is an error at the end of the restart sequence "IndexError: list index out of range".
Does it have something to do with this...??

Code: Select all

admin@Asustor:~ $ /usr/local/AppCentral/sickbeard-tvrage/CONTROL/start-stop.sh s
top
Shutting down SickBeard-TVRage at Mon Sep  1 07:59:52 EEST 2014... 
SickBeard-TVRage is not running? (Mon Sep  1 07:59:52 EEST 2014)
admin@Asustor:~ $ rm -rf /usr/local/AppCentral/sickbeard-tvrage/SickBeard-TVRage
.pid
admin@Asustor:~ $ /usr/local/AppCentral/sickbeard-tvrage/CONTROL/start-stop.sh r
estart
Restarting SickBeard-TVRage
Shutting down SickBeard-TVRage at Mon Sep  1 08:00:19 EEST 2014... 
SickBeard-TVRage is not running? (Mon Sep  1 08:00:19 EEST 2014)
SickBeard-TVRage prestartup checks... (Mon Sep  1 08:00:19 EEST 2014)
 Cheetah found...
Starting SickBeard-TVRageTraceback (most recent call last):
  File "SickBeard.py", line 533, in <module>
    SickRage().start()
  File "SickBeard.py", line 291, in start
    sickbeard.initialize(consoleLogging=self.consoleLogging)
  File "/volume1/.@plugins/AppCentral/sickbeard-tvrage/SickBeard-TVRage/sickbeard/__init__.py", line 924, in initialize
    newznabProviderList = providers.getNewznabProviderList(NEWZNAB_DATA)
  File "/volume1/.@plugins/AppCentral/sickbeard-tvrage/SickBeard-TVRage/sickbeard/providers/__init__.py", line 73, in getNewznabProviderList
    providerList = filter(lambda x: x, [makeNewznabProvider(x) for x in data.split('!!!')])
  File "/volume1/.@plugins/AppCentral/sickbeard-tvrage/SickBeard-TVRage/sickbeard/providers/__init__.py", line 124, in makeNewznabProvider
    enabled = values[4]
IndexError: list index out of range
 Done (Mon Sep  1 08:00:27 EEST 2014)

[clinton.hall]

It looks like the SickRage config file has become corrupt?
You can try removing (make a backup) to see if this allows SickRage to restart. If so, you would then need to go through the configuration again.
If you have a backup of the settings, you can try restoring that.

[niejon]

I deleteted the config.ini from /sickbeard-tvrage/config and restarted the app.
It says in the startup sequence that it's writing the default values in the config file, but at the end of startup there is again the same IndexError.

I also tried uninstalling the entire app from App Central and checked that the entire sickbeard-tvrage folder was removed and tried again wirrth no help. Since I haven't played with the app taht long, a clean install won't affect me that much.

Is the install file local or it's downloaded when I install the app? Could it be corrupted? Does sickrage install files somewhere else other than sickbeard-tvrage folder that weren't uninstalled? Or something...

[clinton.hall]

It should all be in the AppCentral/sickbeard-tvrage directory.

Try editing the config.ini and edit these lines from

Code: Select all

[Newznab]
newznab_data = Sick Beard Index|http://lolo.sickbeard.com/||0!!!NZBs.org|http://beta.nzbs.org/||0

to

Code: Select all

[Newznab]
newznab_data = "Sick Beard Index|http://lolo.sickbeard.com/|0|5030,5040|1|sponly|0!!!NZBs.org|https://nzbs.org/||5030,5040,5070,5090|0|eponly|0"

It looks like the newer version may not correctly update this old config file (that was used when I first created this App)... Please note the " " around the string in this line.

[niejon]

That did it.

SickRage is back up.

Thank You!!

[clinton.hall]

Glad I could help.