New user from Amsterdam

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Vincent.T@AST
Posts: 78
youtube meble na wymiar Warszawa
Joined: Tue Apr 01, 2014 5:13 pm

Re: New user from Amsterdam

Post by Vincent.T@AST »

Hi dsmschief,

We had released HiDrive Backup app v1.0.1.r121 on May 19 to fix the rsync, rsync+ssh, ftps, sftp connection issues. Do you still have the connection failure with this latest version? If you still have issue with the HiDrive Backup v1.0.1.r121, please contact me via vincenttseng@asustor.com for further clarification. Thank you.
dsmschief
Posts: 8
Joined: Mon Mar 21, 2016 3:27 am

Re: New user from Amsterdam

Post by dsmschief »

Sure I can:

When using the Hydrive app on the Asustor to do a back-up using the RSYNC protocol, the back-up process fails during execution. There is no log notification nor is there any error code. It just randomly stops with the status "failed".
When using a terminal from my iMac to do a manual RSYNC back up (thus not using the HiDrive app), the backup succeeds. However, that means I have to constantly start the back up manually and can't shut down my iMac while the back up is running.

Using the SFTP protocol via the HiDrive app seems to be working so far but I want to use RSYNC.
dsmschief
Posts: 8
Joined: Mon Mar 21, 2016 3:27 am

Re: New user from Amsterdam

Post by dsmschief »

HI Vincent,

Just saw your reply (the reply above was a response to Orion).

I'll send you an email.
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