I am new | And I have a NAS issue
Posted: Fri Oct 02, 2020 9:02 pm
## Introduction ##
Hi Eugene here.
I am (was) the proud owner of a Asustor AS5002T ( 2x Western Digital Red 3.0TB) since August 2016.
Three weeks ago I updated my NAS with the latest ADM version, I can't remember the version number.
Disk (NAS) setup is Mirror.
## Big issue for the first time ##
Last weekend I was working on my desk and I had to stop the NAS:
- so I shutted down my NAS through the menu, like I always do.
- after all the thinks I had to do:
# I started my NAS but nothing happens
# only the 2x LAN- and 2x DISK- lights were blinking
# the green light of the USB External Port, also blinks after pushing it
# power button also works, turning ON or OFF
# I also don't see the Motherboard-Information-Screen passing by, things like F2 or DEL to start the BIOS
Actions I did trying to solve it:
- try to use the external reset button
- opened the NAS and vacuum cleaned it
- removed the 2x 4GB Internal Memory and started the NAS
- try to start the NAS also without the Western Digital Disks
- replaced the internal battary ( so I had to pull out the whole Motherboard)
- I forgot if a BEEP should be there after turning the NAS ON or OFF, I don't hear a BEEP
## Is my NAS Dead YES or NOT ##
- can the power adapter be the problem, which adapter is a good replacement
- if my NAS is dead, how can I access my data
# buying a new Asustor NAS and just connect both 2x WD Red disks?????
# or is there a other solution, I thought I have read something about setting up a Ubuntu environment and just mount the disk
I hope some Forum members will have some good advices
Thanks Eugene
The Netherlands (Europe)
Hi Eugene here.
I am (was) the proud owner of a Asustor AS5002T ( 2x Western Digital Red 3.0TB) since August 2016.
Three weeks ago I updated my NAS with the latest ADM version, I can't remember the version number.
Disk (NAS) setup is Mirror.
## Big issue for the first time ##
Last weekend I was working on my desk and I had to stop the NAS:
- so I shutted down my NAS through the menu, like I always do.
- after all the thinks I had to do:
# I started my NAS but nothing happens
# only the 2x LAN- and 2x DISK- lights were blinking
# the green light of the USB External Port, also blinks after pushing it
# power button also works, turning ON or OFF
# I also don't see the Motherboard-Information-Screen passing by, things like F2 or DEL to start the BIOS
Actions I did trying to solve it:
- try to use the external reset button
- opened the NAS and vacuum cleaned it
- removed the 2x 4GB Internal Memory and started the NAS
- try to start the NAS also without the Western Digital Disks
- replaced the internal battary ( so I had to pull out the whole Motherboard)
- I forgot if a BEEP should be there after turning the NAS ON or OFF, I don't hear a BEEP
## Is my NAS Dead YES or NOT ##
- can the power adapter be the problem, which adapter is a good replacement
- if my NAS is dead, how can I access my data
# buying a new Asustor NAS and just connect both 2x WD Red disks?????
# or is there a other solution, I thought I have read something about setting up a Ubuntu environment and just mount the disk
I hope some Forum members will have some good advices
Thanks Eugene
The Netherlands (Europe)