VM won't boot up after ADM (3.0.5.RDU1) update

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noebr
Posts: 18
youtube meble na wymiar Warszawa
Joined: Thu Feb 01, 2018 12:33 am
Location: Brazil

VM won't boot up after ADM (3.0.5.RDU1) update

Post by noebr »

Hi guys,

I´ve updated my AS3202T ADM to version 3.0.5.RDU1 today (01/31) and my Debian VM wont startup anymore. Tried to create a new one and also import another one to test and show me basically the same errors.

VirtualBox still on version 5.1.14, tried do reinstall the application too, without success.

Image

Details:

Code: Select all

Exception Object
(
    [message:protected] => The virtual machine 'Debian9' has terminated unexpectedly during startup with exit code 1 (0x1)
    [string:Exception:private] => 
    [code:protected] => 0
    [file:protected] => /volume1/Web/virtualbox/endpoints/lib/vboxconnector.php
    [line:protected] => 2429
    [trace:Exception:private] => Array
        (
            [0] => Array
                (
                    [file] => /volume1/Web/virtualbox/endpoints/lib/vboxconnector.php
                    [line] => 951
                    [function] => remote_progressGet
                    [class] => vboxconnector
                    [type] => ->
                    [args] => Array
                        (
                            [0] => Array
                                (
                                    [progress] => 95b724d86e975e64-0000000000000005
                                )

                        )

                )

            [1] => Array
                (
                    [file] => /volume1/Web/virtualbox/endpoints/api.php
                    [line] => 316
                    [function] => __call
                    [class] => vboxconnector
                    [type] => ->
                    [args] => Array
                        (
                            [0] => progressGet
                            [1] => Array
                                (
                                    [0] => Array
                                        (
                                            [progress] => 95b724d86e975e64-0000000000000005
                                        )

                                    [1] => Array
                                        (
                                            [0] => Array
                                                (
                                                    [data] => Array
                                                        (
                                                            [responseData] => Array
                                                                (
                                                                    [progress] => 95b724d86e975e64-0000000000000005
                                                                    [info] => Array
                                                                        (
                                                                            [completed] => 1
                                                                            [canceled] => 
                                                                            [description] => Starting VM
                                                                            [operationDescription] => Creating process for virtual machine "Debian9" (headless)
                                                                            [timeRemaining] => Array
                                                                                (
                                                                                )

                                                                            [timeElapsed] => Array
                                                                                (
                                                                                    [days] => 17562
                                                                                    [hours] => 17
                                                                                    [minutes] => 25
                                                                                    [seconds] => 46
                                                                                )

                                                                            [percent] => 0
                                                                        )

                                                                )

                                                            [success] => 1
                                                            [key] => 53474945cfd7ac0bf8114767c209c2a6
                                                        )

                                                    [errors] => Array
                                                        (
                                                        )

                                                    [persist] => Array
                                                        (
                                                        )

                                                    [messages] => Array
                                                        (
                                                        )

                                                )

                                        )

                                )

                        )

                )

            [2] => Array
                (
                    [file] => /volume1/Web/virtualbox/endpoints/api.php
                    [line] => 316
                    [function] => progressGet
                    [class] => vboxconnector
                    [type] => ->
                    [args] => Array
                        (
                            [0] => Array
                                (
                                    [progress] => 95b724d86e975e64-0000000000000005
                                )

                            [1] => Array
                                (
                                    [0] => Array
                                        (
                                            [data] => Array
                                                (
                                                    [responseData] => Array
                                                        (
                                                            [progress] => 95b724d86e975e64-0000000000000005
                                                            [info] => Array
                                                                (
                                                                    [completed] => 1
                                                                    [canceled] => 
                                                                    [description] => Starting VM
                                                                    [operationDescription] => Creating process for virtual machine "Debian9" (headless)
                                                                    [timeRemaining] => Array
                                                                        (
                                                                        )

                                                                    [timeElapsed] => Array
                                                                        (
                                                                            [days] => 17562
                                                                            [hours] => 17
                                                                            [minutes] => 25
                                                                            [seconds] => 46
                                                                        )

                                                                    [percent] => 0
                                                                )

                                                        )

                                                    [success] => 1
                                                    [key] => 53474945cfd7ac0bf8114767c209c2a6
                                                )

                                            [errors] => Array
                                                (
                                                )

                                            [persist] => Array
                                                (
                                                )

                                            [messages] => Array
                                                (
                                                )

                                        )

                                )

                        )

                )

        )

    [previous:Exception:private] => 
)
Any connection to the Linux KPTI patch for Meltdown CPU perhaps? -> http://download.asustor.com/download/ad ... 5.RDU1.pdf

Thanks in advance and sorry about the bad english :)

Best regards.
Uwe
Posts: 11
Joined: Mon Apr 13, 2015 4:29 pm

Re: VM won't boot up after ADM (3.0.5.RDU1) update

Post by Uwe »

Can I confirm for AS7008T. If the update to 3.0.5.RDU1 VirtualBox is no longer running. Even a new installation of VirtualBox brought no solution.
--
Best Regards
Uwe

AS7008T with 7xIronWolf 8TB, 1 x Samsung SSD 850 Pro 256GB (Cache) and 16 GB RAM
Kekeplasteri
Posts: 1
Joined: Fri Feb 02, 2018 7:01 pm

Re: VM won't boot up after ADM (3.0.5.RDU1) update

Post by Kekeplasteri »

Same here, with as5008t.

Cannot run existing VM's and cannot create new ones either (windows vm's). Getting the same error in both cases, as the original poster.
BigMike
Posts: 9
Joined: Wed Oct 26, 2016 8:09 pm

Re: VM won't boot up after ADM (3.0.5.RDU1) update

Post by BigMike »

Exactly the same problem here - AS6202T
noebr
Posts: 18
Joined: Thu Feb 01, 2018 12:33 am
Location: Brazil

Re: VM won't boot up after ADM (3.0.5.RDU1) update

Post by noebr »

Hi guys,

I've opened a ticket on Asustor Technical support about this and here's the last reply:

Image

The issue was added on release notes too: http://download.asustor.com/download/ad ... 5.RDU1.pdf

I think we'll need to wait for another update of ADM or of the app (would be more appropriate, since the current version of VirtualBox app is very old).

Luckily my NAS is in my home and I use VMs just for testing purposes, otherwise I would be really mad.

Best regards.
giostark
Posts: 16
Joined: Mon Feb 05, 2018 11:22 pm

Re: VM won't boot up after ADM (3.0.5.RDU1) update

Post by giostark »

@noebr,
At least you received an answer. Are several days that I opened a ticket and no one write back a thing.
In my case the app Virtual Box even want load in the relative tab.
Some one have tried the ADM beta 3.1? Did the virtualbox work with?
In the release note it didnt mention about virtualbox : http://download.asustor.com/download/do ... 0.BDA1.pdf
User avatar
vozda
Posts: 5
Joined: Wed Dec 13, 2017 7:29 pm
Location: Bulgaria

Re: VM won't boot up after ADM (3.0.5.RDU1) update

Post by vozda »

giostark wrote:@noebr,
At least you received an answer.............
And another one:

Thank you for contacting us.
We have inform that there is a known issue for virtual box in 3.0.5 updates.
http://download.asustor.com/download/ad ... 5.RDU1.pdf

We are fully aware of it and a release update for virtual box is on the way, please kindly stay in tune and we will release it as soon as we can .


Best Regard,
Tony Chen
+886-2-7737-0888 #3901
Technical Support Department
ASUSTOR Inc.,
pierremillien
Posts: 34
Joined: Sat Feb 11, 2017 3:42 am

Re: VM won't boot up after ADM (3.0.5.RDU1) update

Post by pierremillien »

Hello guys,

I hope you'll find a way to debug this issue soon ! keep it doing
regards
AngeL
Posts: 14
Joined: Wed Feb 07, 2018 1:25 am

Re: VM won't boot up after ADM (3.0.5.RDU1) update

Post by AngeL »

Hello guys, I can confirm this also for 62xx series.

Someone asked here about ADM Beta 3.1 has anyone tried to upgrade from 3.0.5 to 3.1 beta and maybe then VirtualBox works? Please can someone try this and let us know asap by replying to this thread.

I see this update was released 1 week ago and there is still no fix? I imagine that alot of users like myself use asustor mainly for virtualization so we need a fix fast.
mcbo
Posts: 2
Joined: Wed Feb 07, 2018 5:05 am

Re: VM won't boot up after ADM (3.0.5.RDU1) update

Post by mcbo »

I have the same problems with my AS5102T.

My VM for the building control does not start anymore.

I'm very angry !!!! :evil:

greeting

Marcel
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