NEWBIE- Cant back up other computers

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FOZI
Posts: 6
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Joined: Fri Jun 15, 2018 11:29 am

NEWBIE- Cant back up other computers

Post by FOZI »

Hi

I have AS6302T.
All computers are on windows 10
One computer is on W7 >> and Asustor Back up installs but will not run. Windows give long complicated message saying basically can't back up.

I have installed Asutor back up on all computers.

Laptop-HP Pavilion: W7:: Connected via LAN: It finds the Asustor and lets me do my "backup". On one computer it get stuck on one single pdf file while scanning and won;t progress any further. File isn't large. Thus it will not back up as it can't complete scanning.

What should I do?
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orion
Posts: 3482
Joined: Wed May 29, 2013 11:09 am

Re: NEWBIE- Cant back up other computers

Post by orion »

Mine is just fine (Windows 7). I'm guessing that might be related to file path. Suggest you to report it to asustor. https://support.asustor.com/
FOZI
Posts: 6
Joined: Fri Jun 15, 2018 11:29 am

Re: NEWBIE- Cant back up other computers

Post by FOZI »

Thanks .
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