Connection errors with UPS

[Gunthor]

Today I started to use my new UPS PowerWalker VI 1000RT LCD. So far it only powers my Asustor NAS and a windows 7 (64bit) client machine. It nearly works as expected: NAS (connected to UPS via USB cable) as master and Windows client as slave (using WinNUT). Simulated power shortage first shuts down the slave and later on the NAS at its predefined times.

However, what still bothers me are the error notifications when powering up the windows client. Here is the log:

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Level     INFO	10/10/2013 17:25:27	Detected OS as Windows NT
Level   NOTICE	10/10/2013 17:25:27	Network UPS Tools upsmon 2.0.0b
Level     INFO	10/10/2013 17:25:27	Config Load: MINSUPPLIES set to 1
Level     INFO	10/10/2013 17:25:27	Config Load: NOTIFYCMD set to c:\Program Files (x86)\WinNUT\alertPopup.exe
Level     INFO	10/10/2013 17:25:27	Config Load: POLLFREQ set to 10
Level     INFO	10/10/2013 17:25:27	Config Load: POLLFREQALERT set to 5
Level     INFO	10/10/2013 17:25:27	Config Load: HOSTSYNC set to 15
Level     INFO	10/10/2013 17:25:27	Config Load: DEADTIME set to 20
Level     INFO	10/10/2013 17:25:27	Config Load: RBWARNTIME set to 43200
Level     INFO	10/10/2013 17:25:27	Config Load: NOCOMMWARNTIME set to 300
Level     INFO	10/10/2013 17:25:27	Config Load: FINALDELAY set to 5
Level     INFO	10/10/2013 17:25:27	UPS: asustor@192.168.2.111 (slave) (power value 1)
Level    ERROR	10/10/2013 17:25:48	UPS [asustor@192.168.2.111]: connect failed: Connection failure: Unknown error
Level   NOTICE	10/10/2013 17:25:48	Communications with UPS asustor@192.168.2.111 lost
Level    ERROR	10/10/2013 17:26:21	UPS [asustor@192.168.2.111]: connect failed: Connection failure: Unknown error
Level   NOTICE	10/10/2013 17:26:21	UPS asustor@192.168.2.111 is unavailable
Level    ERROR	10/10/2013 17:26:32	Can't login to UPS [asustor@192.168.2.111]: Access denied
Level   NOTICE	10/10/2013 17:26:43	Communications with UPS asustor@192.168.2.111 established

Within the WinNUT configuration file I tried with the users admin, root and another user with administration privileges (of course with the correct password which I do not disclose here):

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MONITOR asustor@192.168.2.111 1 admin password slave

Any ideas what I am missing?
And just to be complete - I don't think this has anything to do with the issue - within ADM the UPS is not getting recognized correctly even though according to the compatibility list it is considered compatible:

[Gunthor]

My "Thank you" goes to Edric Lu from Asustor. With a special predefined user and password my UPS is now able to log on correctly. No Errors any longer! The wrong manufacturers name is due to limited Information my UPS supplies to the NAS. However, the powerbar issue got fixed and will be deployed with the next ADM release.

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THANKYOUTHAN  HANK   THAN       NK       KYOU    KYO  HAN    THA     
UTHANKYOUTHA  THAN   UTHA      HANK      NKYOU   NKY  THA  YOU       
    ANKY      UTHANKYOUTH     UT  NK     ANKYOU  ANK  UTHANKY        
    HANK      OUTHANKYOUT    YOUTHANK    HAN YOUTHAN  OUT ANK        
    THAN      YOUT   KYOU   NKYOUTHANK   THA  YOUTHA  YOU  ANK       
    UTHA      KYOU   NKYO  HAN      ANK  UTH   YOUTH  KYO   ANKY     

YOU    KYO     HANKY     NKYOU   NKYO                 
 YOU  ANK    OUTHANKYO   ANKYO   ANKY                 
  YOUTHA    KYO     KYO  HANKY   HANK                 
   YOUT     NKY     NKY  THANK   THAN                 
  NKYO       NKYOUTHAN   UTHANKYOUTHA                 
 HANK          KYOUT      UTHANKYOUT                  

[Radioactive]

Hi Gunthor

You are very welcome and ASUSTOR highly appreciate you support our product!

Have a good one~!

Please feel free to contact us if you have any further question or concern,

Sincerely,

Edric Lu

[ho66es]

thanks to the help in this thread I have transferred the ups from my qnap to the asustor and switched other clients to slaves on the asustor too