USB backup and info

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mrex
Posts: 8
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Joined: Wed Jun 16, 2021 11:34 pm

USB backup and info

Post by mrex »

I used the usb backuping and saw that the process said that it is 100% done but it wasnt. It was going around 25% and i was going to pull the usb drive off but the nas didnt let me to eject the drive. A bug? No, because thank god i checked the processes and i realized that the backuping process is still doing something, and leds are blinking.

Why backuping app says 100% done, when it is actually doing backuping and goong to going to still do it for several hours?
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orion
Posts: 3482
Joined: Wed May 29, 2013 11:09 am

Re: USB backup and info

Post by orion »

How do you execute backup job? ADM's Backup & Restore function? And how do you see 25%?
Anyway, I'm not sure how big your files are (to take several hours?). It's hard to know what's wrong without detailed logs. I'll suggest you to send a support ticket to asustor directly. They should be able to gather detailed logs remotely.
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