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Stops Recording 2.8

Posted: Sun Mar 04, 2018 2:33 pm
by Angelllus
Hello Support,

I have model AS-608T version 3.0.5.RDU1 ADM Version, Surveillance Center 2.8.0.11738. After searching the forums as well as another users post regarding with this new version randomly (often) stops recording both my cameras (Hikvision DS-2CD2142FWD). Very frustrating when I need the footage often. When I got there to see the footage isn't hasnt recorded for days (I shouldn't require to restart the feeds every 30 mins etc). I have uninstalled application fully, restarted my nas and reinstalled this hasn't resolved the issue. I also updated to the latest firmware for both camera's and reset them, reset them up also not resolving the issue. I have read version 2.7 doesn't have this issue but a google search or a a search on your forums shows only one dead link from support to go back.

Please supply me a link to downgrade while you take the time needed to resolve issues with 2.8.

Regards

Angelllus

Re: Stops Recording 2.8

Posted: Mon Mar 05, 2018 10:10 am
by orion
I believe you should contact to asustor support guy: http://support.asustor.com/

Re: Stops Recording 2.8

Posted: Fri May 25, 2018 4:02 pm
by marka2k
Mine does the same thing using ACTI Cameras, really would like a solution to be posted.