Hi
Have installed a HiKvision DS-2CD2542FWD-IS camera
I can see live stream on the ASUS and can set constant or manual recordings but I can't for the life of me get motion detection to work.
I've set the schedule on the camera on the ASUS to motion detect 24x2
I've set motion detection on the Camera (I presume this is necessary to send a trigger to Surveillance Centre?)
Never records on motion
For ref
Surveilance Centre version 2.5.2.10115
ADM verison 2.7.0.RF72
Any advice gratefully received!
Thanks
Jonathan
Newbie motion detection question
Moderator: Lillian.W@AST
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- Kapitein Haak
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Re: Newbie motion detection question
Hello Jonathan,
I have also set Surveillance Center to motion record from my el-cheapo cam. When I check Surveillance Center (my version is 2.6.1.something, an unreleased beta) in Live view, the camera will show motion recording by an icon in the top right (if I recall correctly). Do you have an icon lighting up when the camera detects motion. You can also check the logs of Surveillance center, it will also list motion detection from the camera.
Best regards,
Kapitein Haak.
I have also set Surveillance Center to motion record from my el-cheapo cam. When I check Surveillance Center (my version is 2.6.1.something, an unreleased beta) in Live view, the camera will show motion recording by an icon in the top right (if I recall correctly). Do you have an icon lighting up when the camera detects motion. You can also check the logs of Surveillance center, it will also list motion detection from the camera.
Best regards,
Kapitein Haak.
"What would the world be like without Captain Hook?"
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"Homo sapiens non urinat in ventum" (A wise man doesn't piss into the wind), only in Amsterdam:
https://www.google.nl/maps/@52.36289,4. ... 312!8i6656
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"Homo sapiens non urinat in ventum" (A wise man doesn't piss into the wind), only in Amsterdam:
https://www.google.nl/maps/@52.36289,4. ... 312!8i6656
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Re: Newbie motion detection question
Hi no, no icon lighting up.
Did you have to set your camera up (ie connect to the camera) to enable motion detection or did you just set this up on the NAS...the user guide is not clear.
thanks
Jonathan
Did you have to set your camera up (ie connect to the camera) to enable motion detection or did you just set this up on the NAS...the user guide is not clear.
thanks
Jonathan
- Kapitein Haak
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- Joined: Tue Oct 15, 2013 2:40 pm
- Location: Stranded on the Dutch coast.
Re: Newbie motion detection question
Hello Jonathan,
I did not need to setup this on the NAS (except for the recording schedule).
The motion icon in Live view: The recording schedule: The logs from Surveillance Center: I did setup the camera as a specific type in Surveillance Center (and not as a generic one) but this may not be your problem.
So first start at your cam, set up motion detection and have the cam mail you. If you receive an e-mail, you will know the detection works at the cam level.
Best regards,
Kapitein Haak.
I did not need to setup this on the NAS (except for the recording schedule).
The motion icon in Live view: The recording schedule: The logs from Surveillance Center: I did setup the camera as a specific type in Surveillance Center (and not as a generic one) but this may not be your problem.
So first start at your cam, set up motion detection and have the cam mail you. If you receive an e-mail, you will know the detection works at the cam level.
Best regards,
Kapitein Haak.
"What would the world be like without Captain Hook?"
---
"Homo sapiens non urinat in ventum" (A wise man doesn't piss into the wind), only in Amsterdam:
https://www.google.nl/maps/@52.36289,4. ... 312!8i6656
---
"Homo sapiens non urinat in ventum" (A wise man doesn't piss into the wind), only in Amsterdam:
https://www.google.nl/maps/@52.36289,4. ... 312!8i6656
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- Posts: 11
- Joined: Tue Mar 14, 2017 9:18 pm
Re: Newbie motion detection question
Many thanks for your helpful reply
I'm definitely not getting that motion icon
I spent some time playing around with this again last might and I am more an more convinced that this is a camera issue
On of the features of the camera is an advanced motion mode where it is meant to highlight in green the area of the image where it has detected motion...it is not doing that even when I am signed in directly to the camera.
I need to eliminate the variables so when I get chance I will install the HiKvision server software and try this instead of the Asus......all very frustrating!
Thanks again for the information.
Jonathan
I'm definitely not getting that motion icon
I spent some time playing around with this again last might and I am more an more convinced that this is a camera issue
On of the features of the camera is an advanced motion mode where it is meant to highlight in green the area of the image where it has detected motion...it is not doing that even when I am signed in directly to the camera.
I need to eliminate the variables so when I get chance I will install the HiKvision server software and try this instead of the Asus......all very frustrating!
Thanks again for the information.
Jonathan
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Re: Newbie motion detection question
Could it be that your camera is NOT on the list of compatible cameras? http://www.asustor.com/service/ipcam?id ... and_id=159
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Re: Newbie motion detection question
For some reason I am now seeing motion events in the logs (good!) but they don't seem to be triggering a recording....has anyone else had this?
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Re: Newbie motion detection question
Try to restart Surveillance Center.
- James.S@AST
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Re: Newbie motion detection question
Hi jonatc,
Please update to Surveillance Center 2.6.1. If the issue persist, please send the Surveillance Center health record (go to Surveillance/ Settings/ Advance Settings/ DR. ASUSTOR and click "Export Health Record" button) to me.
Thank you,
JAMES
jamessu@asustor.com
Please update to Surveillance Center 2.6.1. If the issue persist, please send the Surveillance Center health record (go to Surveillance/ Settings/ Advance Settings/ DR. ASUSTOR and click "Export Health Record" button) to me.
Thank you,
JAMES
jamessu@asustor.com
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