Unable to use surveillance center with Chrome browser

Surveillance Center gives you the ability to collectively manage an array of IP cameras. Through its Web-based interface you can monitor live view feeds from all your cameras and play back previously recorded video.
penyekz
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Joined: Tue Mar 31, 2015 9:46 am

Unable to use surveillance center with Chrome browser

Post by penyekz »

Something must have happened to my system. I am not unable to load surveillance center using chrome. It keeps on prompting me to install the viewer and when I do, the installer just stops half way and disappears.

IE works on my system. Just not chrome.

Any ideas what is wrong and what I can do to rectify it please.

Thanks!
Asustor AS5104T
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orion
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Joined: Wed May 29, 2013 11:09 am

Re: Unable to use surveillance center with Chrome browser

Post by orion »

HSH
Posts: 4
Joined: Thu May 14, 2015 5:48 pm

Re: Unable to use surveillance center with Chrome browser

Post by HSH »

I have exactly same problem. This happened during the installation phase.
I hat HTTPS only option on and and somehow managed to get the surveillance center working (installed the viewer) when I realized that HTTPS is not supported. I switched HTTP on, rebooted the AS304T afterwirds Crhome insists to install the viewer again and again. IE works though.
AWHS
Posts: 2
Joined: Sat Aug 01, 2015 11:04 am

Re: Unable to use surveillance center with Chrome browser

Post by AWHS »

I have the same problem :?
ASUS604TU
Posts: 33
Joined: Tue Oct 21, 2014 7:54 pm

Re: Unable to use surveillance center with Chrome browser

Post by ASUS604TU »

Chrome will no longer support the plugin used by Surveillance Center, it's considered to be insecure.

You need to use Internet Explorer, Firefox or Safari, all of which will currently allow the plugin to work.

Asustor are working on a solution but there is no published timescale.

This is a browser issue and has nothing to do with HTTPS.
dekez
Posts: 9
Joined: Sun Dec 15, 2013 3:33 am

Re: Unable to use surveillance center with Chrome browser

Post by dekez »

It also doesn't work on Microsoft Edge browser. Quite annoying after updating to Windows 10 to find out that doesn't work with this as well.
yupsolo
Posts: 32
Joined: Tue Jul 29, 2014 11:25 pm

Re: Unable to use surveillance center with Chrome browser

Post by yupsolo »

exact, Edge is not working at all...


IE11 gives me problems too: unable to see live feed. keeps popping up windows, non-stop
scottnzuk
Posts: 13
Joined: Sat Jul 12, 2014 4:29 am

Re: Unable to use surveillance center with Chrome browser

Post by scottnzuk »

All browsers will soon stop supporting all 3rd party plugins. This is a great step forward for the internet. Question is when will Asustor step up and make HTML5 supported surveillance center??

windows 10 also has no support.

Telling people to use an older browser is not an acceptable response.
TinCanFury
Posts: 86
Joined: Sat Sep 19, 2015 7:12 am

Re: Unable to use surveillance center with Chrome browser

Post by TinCanFury »

AAARRRGH.
why does this even need a plugin?!
TinCanFury
Posts: 86
Joined: Sat Sep 19, 2015 7:12 am

Re: Unable to use surveillance center with Chrome browser

Post by TinCanFury »

ASUS604TU wrote:Chrome will no longer support the plugin used by Surveillance Center, it's considered to be insecure.

You need to use Internet Explorer, Firefox or Safari, all of which will currently allow the plugin to work.

Asustor are working on a solution but there is no published timescale.

This is a browser issue and has nothing to do with HTTPS.
It's been almost a year and many versions of Surveillance Center later, and still this does not work. The app is even on the front page of the asustor.com website, but 95% of the people that buy one won't be able to use it!
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