No button appears to download viewer app

Surveillance Center gives you the ability to collectively manage an array of IP cameras. Through its Web-based interface you can monitor live view feeds from all your cameras and play back previously recorded video.

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Mike_Snyder
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Joined: Tue Aug 03, 2021 3:50 am

No button appears to download viewer app

Post by Mike_Snyder »

I'm trying to set up the surveillance app. I'm running it on an asustor as5202 and accessing ADM with Firefox 78.12 esr on OpenSUSE Leap 15.3. I installed the surveillance app, but when I start it, no button appears to download the viewer app. I just see a black window divided into four equal parts and a menu bar with tabs that do not respond to being clicked.

Does this app not work at all? What can I do to get the viewer button or get any of the tabs to respond to being clicked?
Thanks.
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orion
Posts: 3482
Joined: Wed May 29, 2013 11:09 am

Re: No button appears to download viewer app

Post by orion »

What's the browser you used? You can try Chrome.
Mike_Snyder
Posts: 4
Joined: Tue Aug 03, 2021 3:50 am

Re: No button appears to download viewer app

Post by Mike_Snyder »

Firefox 78.12. I also tried Chrome. Same problem.
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orion
Posts: 3482
Joined: Wed May 29, 2013 11:09 am

Re: No button appears to download viewer app

Post by orion »

Then, I have no ideas about the differences. I use Chrome and it asks me to install viewer. After that, it just works.
There might be certain settings in your environment. I think you should report it to asustor: https://support.asustor.com/
Mike_Snyder
Posts: 4
Joined: Tue Aug 03, 2021 3:50 am

Re: No button appears to download viewer app

Post by Mike_Snyder »

Thanks.
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