I've 2 folders that I can not access, copy, move, or delete. It is an automated backup from my PC to the NAS and the backup crashes every time on the same 2 folders, while those 2 folders are ok on the PC. Both of them have the same following behavior:
From the Asustor File Explorer, the folders are invisible. I see only the parent folder, which appears empty. If I try to delete the parent folder I got the error popup "Unable to delete files/folders. (Ref 5011)".
From a console access (Putty), a ls on the parent folder displays:
Code: Select all
ls: ./prevuuw: Input/output error
No more chance with FTP, nor WebDav, or from the Windows File Explorer: the folders are invisible et deleting the parent folder fails.
As a temporary solution, I've "isolated" the anomaly by renaming the parent folder (DUMMY_xxx), so that my backup works fine now because it has re-created correctly a new tree of folders and there is no more error message. But the DUMMY_xxx folder is still there and I'm still unable to access or to delete it.
I guess that I have to check/repair the partition but I'm not sure and I don't know how to proceed (basic knowledge in Linux).
Thank you very much for you help.
Matock
PS: I don't need to recover the folder content, I just want to delete it.