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Share link (Unable to connect)

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Share link (Unable to connect)

Postby e_jamm604t » Sun May 04, 2014 7:55 pm

Hi Guys,

New to this forum.

Problem: Firefox can't establish a connection to the server at xxx.xxx.xxx.xx:8000.

I did a search for share link not working (via Internet) and found that someone had reported this problem before. However no resolution was reported as some where not having the same problem.

Therefore could anyone tell me if they are still having issues with share link not working and what they did to resolve it!

Creating a 'share link' through local network works find so is there something I need to configure on the NAS (604) to allow access.

Thanks
e_jamm604t
 
Posts: 6
Joined: Sun May 04, 2014 7:37 pm

Re: Share link (Unable to connect)

Postby orion » Mon May 05, 2014 11:36 am

Yes, I believe you need to setup Could connect (or DDNS) correctly first. (ADM web page -> Settings -> Easy of Access). Setup procedure depends on your router / gateway. You can post problems if you encounter something.
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orion
 
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Re: Share link (Unable to connect)

Postby e_jamm604t » Mon May 05, 2014 5:10 pm

Thanks Orion,

Will give try what you've suggested and reply back.
e_jamm604t
 
Posts: 6
Joined: Sun May 04, 2014 7:37 pm

Re: Share link (Unable to connect)

Postby e_jamm604t » Wed May 07, 2014 1:39 am

Unfortunately I was unable to get this working. Will try to figure it out.

Thanks
e_jamm604t
 
Posts: 6
Joined: Sun May 04, 2014 7:37 pm

Re: Share link (Unable to connect)

Postby rc540@hotmail.com » Thu Jun 05, 2014 11:55 am

ran into the same problem here anyone can help?

already enable DDNS service
Network status said Last DDNS update "Success with a date and time"

Please help !!!!

Thanks
rc540@hotmail.com
 
Posts: 1
Joined: Thu Jun 05, 2014 11:50 am

Re: Share link (Unable to connect)

Postby orion » Thu Jun 05, 2014 3:37 pm

rc540@hotmail.com wrote:ran into the same problem here anyone can help?

already enable DDNS service
Network status said Last DDNS update "Success with a date and time"

Please help !!!!

Thanks

Sounds that you setup DDNS successfully. Did you set port forwarding at your router? Here is the document that may be helpful.
http://download.asustor.com/college/zh_tw/NAS_224_Remote_Access_Manual_Configuration.pdf
You'd better to setup port 8000 and 8001 for ADM web page first. After that, you can connect ADM page from outside to check the cloud connection.

However there is a case that the cloud function will not work: double NAT. It means if you own multiple routers and cascade them, cloud function will not work correctly.
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orion
 
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