File explorer cannot display Lightroom exported phots

File Explorer comes pre-installed with ADM and can be used to browse and manage the files on your NAS.

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mjim
Posts: 4
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Joined: Fri Oct 25, 2019 2:40 pm

File explorer cannot display Lightroom exported phots

Post by mjim »

I exported jpeg photos from Lightroom. File format - JPEG. Color Space - sRGB.Austor cannot display it. Both File Explorer and Photo Gallery cannot display it. But it's not a problem with my photos. Plex server can display them and also I can view them in mac.

Am I missing some applications?, why can't Asustor display jpeg.
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orion
Posts: 3482
Joined: Wed May 29, 2013 11:09 am

Re: File explorer cannot display Lightroom exported phots

Post by orion »

I think you should report it to asustor directly. https://support.asustor.com/
mjim
Posts: 4
Joined: Fri Oct 25, 2019 2:40 pm

Re: File explorer cannot display Lightroom exported phots

Post by mjim »

I did, but their support sucks. I got 0 response to my ticket.
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orion
Posts: 3482
Joined: Wed May 29, 2013 11:09 am

Re: File explorer cannot display Lightroom exported phots

Post by orion »

That surprised me. I usually get their responses within 3-4 days (depend on how hard for my questions). What's your ticket number? Someone here might be able to remind asustor... Or you can respond the same ticket to remind them again.
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