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File explorer cannot display Lightroom exported phots

File Explorer comes pre-installed with ADM and can be used to browse and manage the files on your NAS.

File explorer cannot display Lightroom exported phots

Postby mjim » Sat Oct 26, 2019 1:56 pm

I exported jpeg photos from Lightroom. File format - JPEG. Color Space - sRGB.Austor cannot display it. Both File Explorer and Photo Gallery cannot display it. But it's not a problem with my photos. Plex server can display them and also I can view them in mac.

Am I missing some applications?, why can't Asustor display jpeg.
mjim
 
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Re: File explorer cannot display Lightroom exported phots

Postby orion » Mon Oct 28, 2019 10:18 am

I think you should report it to asustor directly. https://support.asustor.com/
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Re: File explorer cannot display Lightroom exported phots

Postby mjim » Mon Nov 11, 2019 2:29 pm

I did, but their support sucks. I got 0 response to my ticket.
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Re: File explorer cannot display Lightroom exported phots

Postby orion » Tue Nov 12, 2019 10:23 am

That surprised me. I usually get their responses within 3-4 days (depend on how hard for my questions). What's your ticket number? Someone here might be able to remind asustor... Or you can respond the same ticket to remind them again.
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