why File Explorer dont show / search all files ?

File Explorer comes pre-installed with ADM and can be used to browse and manage the files on your NAS.

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asusabc123
Posts: 17
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Joined: Sat Jan 25, 2020 9:07 am

why File Explorer dont show / search all files ?

Post by asusabc123 »

Hi

I am new in Asustor,
I have this question : why Flle Explorer dont show/ search all files ?
How this crazy tool work please ?

For Example, I installed QBittorrent, it downloads files by default to new directory /Volume1/Downloads
But when I try to check it via File Explorer or search downloaded files, nothings found.

Also when I use this tool File Explorer... it show only some directories ( Home, Media, Music..)
Why this tools dont show all files if I have admin privilegies ?

Also it dont search files, created by other users ( why not with admin privilages) ?

Also it didnt find any files I copied to my Nas.
I think searching files is Top priority tool on any NAS ( where there are stored many files) , so I am waiting for your feedback,

A.
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father.mande
Posts: 1809
Joined: Sat Sep 12, 2015 2:55 am
Location: La Rochelle (France)

Re: why File Explorer dont show / search all files ?

Post by father.mande »

Hi,

Certainly an access right problem ...
Please open a terminal using root / your_admin_password and do a "ls -ali" on file or folder not displayed

I write root because admin (in Asustor NAS) is a standard user (with some privileges) BUT not root

Code: Select all

admin:x:999:999:,0,,Admin:/home/admin:/bin/sh
Try also to identify who is the owner of the Qbittorent task

For the technical specifications of file explorer ... please contact Asustor support (for my own I don't use it at all).

Philippe.
AS6602T / AS5202T /AS5002T / AS1002T / FS6706T
asusabc123
Posts: 17
Joined: Sat Jan 25, 2020 9:07 am

Re: why File Explorer dont show / search all files ?

Post by asusabc123 »

OK, I understand that this maybee because of access rights, however look at this:

when I log in to terminal as admin user ( same user as logged in ADM), here I can see my Downloads directory, and all files related.

But when I try via GUI > nothing found ( logged as admin also)


terminal>>
admin@MyNas:/volume1/home/admin $ ll /volume1/Download/
total 12
drwxrwxrwx 3 admin administ 4.0K Jan 28 15:30 ./
drwxr-xr-x 23 root root 4.0K Jan 28 15:30 ../
drwxrwxrwx 2 admin administ 4.0K Jan 28 15:30 SystemRescueCD_6-0-5/
admin@MyNas:/volume1/home/admin $
admin@MyNas:/volume1/home/admin $


here is screenshot from ADM

Image


asusabc123
Posts: 17
Joined: Sat Jan 25, 2020 9:07 am

Re: why File Explorer dont show / search all files ?

Post by asusabc123 »

Also I tried to put admin user to root group, but not helped.

admin@MyNas:/volume1/home/admin $ id
uid=999(admin) gid=999(administrators) groups=0(root),100(users),997(nvradmins),999(administrators)

Filemanager nothing found,

From terminal > Is here>
admin@MyNas:/volume1/home/admin $ ll /volume1/Download/
total 12
drwxrwxrwx 3 admin administ 4.0K Jan 28 15:30 ./
drwxr-xr-x 23 root root 4.0K Jan 28 15:30 ../
drwxrwxrwx 2 admin administ 4.0K Jan 28 15:30 SystemRescueCD_6-0-5/


Am I only one who is missing the basic search function on NAS ?
Asustor pls help

https://ibb.co/2MXd7dj
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father.mande
Posts: 1809
Joined: Sat Sep 12, 2015 2:55 am
Location: La Rochelle (France)

Re: why File Explorer dont show / search all files ?

Post by father.mande »

Hi,

Stupid question ... is Download folder a shared folder ?
so is it possible to access it using /share/Download and NOT only with /volume1/Download

because as I remember "file explorer" only have access to shared folder ... ex. home in /volume1 is the folder for all users BUT home visible in "file explorer" is the shared resource equal to /home/USER_NAME in admin case /home/admin = /volume1/home/admin

Philippe.
AS6602T / AS5202T /AS5002T / AS1002T / FS6706T
asusabc123
Posts: 17
Joined: Sat Jan 25, 2020 9:07 am

Re: why File Explorer dont show / search all files ?

Post by asusabc123 »

OK Philippe, you have right, folder was not shared, fixed by making share...
So as I understand there is no option to check / search all files which are not shared yet, why ?

Also I have another example, why admin user can not see / search shared files owned by different user ?
If I want make some maintenance in files, I was hoping that admin user can do it ?
I was hoping that admin user is specially made for this kind of actions.

here is example:

admin@MyNas:/volume1/home/admin $ ll /share/home/andrej/iso
total 20
drwxrwxrwx 5 andrej users 4.0K Jan 24 19:50 ./
drwxr-xr-x 4 andrej users 4.0K Jan 24 20:39 ../
drwxrwxrwx 10 andrej users 4.0K Jan 24 19:47 iso/
drwxrwxrwx 4 andrej users 4.0K Jan 24 19:49 iso2/
drwxrwxrwx 4 andrej users 4.0K Jan 24 19:51 iso3/

>> Not found in FE under admin user

https://ibb.co/SxRVgkv

>> Found under user account

https://ibb.co/ssPgBC5

?
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father.mande
Posts: 1809
Joined: Sat Sep 12, 2015 2:55 am
Location: La Rochelle (France)

Re: why File Explorer dont show / search all files ?

Post by father.mande »

Hi,
asusabc123 wrote: Also I have another example, why admin user can not see / search shared files owned by different user ?
If I want make some maintenance in files, I was hoping that admin user can do it ?
I was hoping that admin user is specially made for this kind of actions.
?
As I write in a previous message ... admin user is a standard user with possibility to run Web admin interface (even when apply ... run as root)
File explorer respect the access right define for admin ... so perhaps without access to the contents of other user

So please, verify in "access control" / "local users" , select admin and click edit .. then in "groups" tab ... verify that "users" group is checked ... then in "folders access rights" tab ... check the correct access you want to offer to admin user.
So normally, now admin can access (base on last "folders access rights" tab modified) file and folder when "users" is the group. (if not it's a bug to report to Asustor support).

A NAS is first a network server ... so all (even you can discuss the choice) is considered as shared folder ... with the corresponding SMB access right mapped to Linux access right .
Linux A.C.L. can change the rules ... but it's not include in A.D.M. (as I know)
Windows A.CL. have no impact ... only Windows client are impacted.

Philippe.
NB you can try other software to bypass limit of "file explorer" ... like pydio or use from your client some SSHFS client with root ... so all access to all files in the system.
AS6602T / AS5202T /AS5002T / AS1002T / FS6706T
Riverclinic
Posts: 1
Joined: Sun Jul 03, 2022 11:53 pm

Re: why File Explorer dont show / search all files ?

Post by Riverclinic »

I can see all my folders but on opening them there re not files in any of them. Seems a simple thing but what do I need to do to switch this on ?
My file explorer also only displays a page one and no way to advance it or get another window up/

Access via a Mac with latest op system
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