It is currently Thu Apr 26, 2018 9:15 pm
All times are UTC + 8 hours

AS6104T IP stuck at 169.254.1.2

This is where you can find the latest ADM official release. Feel free to discuss any questions regarding it here.

AS6104T IP stuck at 169.254.1.2

Postby GordonMoore » Fri Mar 02, 2018 1:05 am

Hi, I did a direct connect to my Windows PC as per asustor's instructions
(setting my pc to 169.254.1.10 and 255.255.0.0) and it worked fine. Now, I moved the NAS onto my network connected to my linksys router which handles DHCP (192.168.1.x 255.255.255.0).

Yet the NAS still holds the 169.254.1.2 ip on subnet 255.255.0.0 and won't change that address to anything else no matter what I try.

I tried in ADM to set the network to Auto to pick up setting via DHCP (doesn't work)
I tried to manually enter a valid static ip address and I get some message regarding the gateway isn't on the same network segment as defined by the ip and subnet.

I tried the reset pin at the back of the box and other than resetting my admin account, it didn't' seem to affect the network settings.
ADM is the latest 3.0.5 RDU1

I'm not the most tech savy guy but I'm good at following instructions, unfortunately I'm stumped as to what the problem is. It's like the network service is corrupt, or something.

Any idea how to get out of this loop?
One thing I was thinking I could try as a final Hail Mary was:
1. Do a backup,
2. Remove all the drives,
3. Do a factory reset and replace the drives in previous order?
(essentially do the equivalent of a system migration)

I wonder if that will set whatever system networking file is botched and ideally preserve the data on those drives?


(*update, nope that doesn't work, I guess ADM files are stored on the drives because without the drives I get nothing on screen when I connect my HDMI directly to a monitor and boot up without the drives in).



Thanks in advance for any help or suggestions.
Last edited by GordonMoore on Fri Mar 02, 2018 10:16 pm, edited 3 times in total.
GordonMoore
 
Posts: 3
Joined: Fri Mar 02, 2018 12:53 am

Re: AS6104T IP stuck at 169.254.1.2

Postby orion » Fri Mar 02, 2018 10:00 am

GordonMoore wrote:I tried to manually enter a valid static ip address and I get some message regarding the gateway isn't on the same network segment as defined by the ip and subnet.

That's quite a basic function. What are the NAS IP address, subnet mask, gateway that you set manually?
User avatar
orion
 
Posts: 1962
Joined: Wed May 29, 2013 11:09 am

Re: AS6104T IP stuck at 169.254.1.2

Postby GordonMoore » Fri Mar 02, 2018 11:06 am

Hi, thanks for asking,

I plugged in 192.168.1.16 / 255.255.255.0 and a gateway to match my linksys @ 192.168.1.1

It won't take for some reason or another.
GordonMoore
 
Posts: 3
Joined: Fri Mar 02, 2018 12:53 am

Re: AS6104T IP stuck at 169.254.1.2

Postby orion » Fri Mar 02, 2018 2:49 pm

There should be no issues for your settings.
Most likely, NAS LAN port does not connect to your switch correctly (so it applies 169.254.x.x). You can try to change another port (both NAS and your gateway respectively).
User avatar
orion
 
Posts: 1962
Joined: Wed May 29, 2013 11:09 am

Re: AS6104T IP stuck at 169.254.1.2

Postby GordonMoore » Fri Mar 02, 2018 3:04 pm

After a bunch of trial and error it does appear to have been the switch. There was a DHCP reservation that might have been part of the problem. Once that was removed and the switch restarted, the NAS was properly assigned an IP on my network again :)

Thanks for your assistance but I think I'm back to normal again 8-)
GordonMoore
 
Posts: 3
Joined: Fri Mar 02, 2018 12:53 am

Return to [Official] For AS-6XX Series

  • You cannot post new topics in this forum
    You cannot reply to topics in this forum
    You cannot edit your posts in this forum
    You cannot delete your posts in this forum
    You cannot post attachments in this forum
  • Who is online

    Users browsing this forum: No registered users and 1 guest