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MyArchive disk no longer accessible

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MyArchive disk no longer accessible

Postby BeachBoy » Tue Jan 23, 2018 8:20 am

Not sure what happened, I think we ran out of power.

MyArchive and be ejected, remounted, when I try to access it, it asks username/password but even admin denies access.
Into ADM, I can clearly see that Preview and Group are at Deny Access, but I cannot fidn anywhere where access is denied, it is full RW in the user, the group, the folder. I'm out of ideas to regain access to my archive!!

See screenshot
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BeachBoy
 
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Re: MyArchive disk no longer accessible

Postby orion » Tue Jan 23, 2018 10:13 am

Sounds really unusual. No ideas about what happened. I think you should send a support request to asustor. https://support.asustor.com/
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Re: MyArchive disk no longer accessible

Postby sksbir » Tue Jan 23, 2018 10:31 pm

how does it looks like from ssh terminal, logged in with root ?
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Re: MyArchive disk no longer accessible

Postby BeachBoy » Wed Jan 24, 2018 5:07 am

sksbir wrote:how does it looks like from ssh terminal, logged in with root ?


Had not thought about that.

Yes I can get to it from terminal and browse contents.

Image

Not sure how I can reset access rights completely on that drive in order to access it through windows or ADM (it does not appear in file manager in ADM web interface)
BeachBoy
 
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Re: MyArchive disk no longer accessible

Postby BeachBoy » Wed Jan 24, 2018 5:23 am

I think I found why.

The admin user is member of users and administrators group (you cannot remove the user group)
When user group is setup as DA (Deny Access) for MyArchive, it overrides the administrator's or user RW setting and becomes DA for everyone, even the main admin.

I am confident it was not the case before last ADM update because I have not changed these settings in ages and it just started denying access...
BeachBoy
 
Posts: 7
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