Page 1 of 1

Seamless system migration?

Posted: Mon Jun 26, 2017 12:06 am
by mgcan
Hi Guys,
I am having an issue related to probably – seamless system migration.

I purchased my NAS AS-604T in 2013.

Below is my scenario:

1. I was on ADM 2.7.3.RHQ3
2. Originally, I had 3 disks in Bay 1(3TB), Bay 2 (3TB), Bay 3 (Empty) & Bay 4 (320 GB)
3. I removed all 3 disks
4. I marked the tray 1, 2,3,4 with permanent marker as 1,2,3,4 respectively
5. I installed brand new disk (250gb) in Tray 3
6. I Inserted Tray 3 (250gb) only in Bay 1.
7. After turning on, NAS asked me to initialize and upgrade ADM to version 2.7.3.RI21
8. I initialized new hard disk and also upgrade the ADM version.
9. Everything was working fine and as expected.
10. I turned off the NAS
11. I removed 250gb drive.
12. Again, I inserted back 3 disks in Bay 1(3TB), Bay 2 (3TB), Bay 3 (Empty) & Bay 4 (320 GB)
13. After turning on, I am getting message on ACC – UNINITIALIZED

Why NAS is asking me to initialize the disk?

I downgraded the ADM version to 2.7.3.RHQ3, but still getting same message to INITIALIZE.

Please help me. I have 6GB worth of data in hard drives.

Thanks,

Re: Seamless system migration?

Posted: Mon Jun 26, 2017 10:10 am
by orion
Did you put all of 3 disks to NAS before turning it on? If yes, that's abnormal. You'd better to do nothing now, and send a support request to asustor to check it.
https://support.asustor.com/

Re: Seamless system migration?

Posted: Mon Jun 26, 2017 10:15 pm
by mgcan
I put all 3 Disk to in NAS Bay 1(3TB), Bay 2 (3TB), Bay 3 (Empty) & Bay 4 (320 GB).

Created ticket with support team.

Re: Seamless system migration?

Posted: Sun Apr 15, 2018 8:26 pm
by dhstsw
So, basically i'm in the same situation.
How did you solve?

Re: Seamless system migration?

Posted: Sun Apr 15, 2018 10:42 pm
by mgcan
Hi dhstsw,

I created ticket with support team, and they remote logged in and fixed the issue. After fixing the issue, he advised me the save the data(6TB) and factory reset the NAS to new version of ADM, so that it has newer file system.

Hope it helps.

Re: Seamless system migration?

Posted: Mon Apr 16, 2018 1:37 am
by dhstsw
thanks.

Crossing my fingers.