ASUSTOR Community Forum

Unable to initialize after prompt upgrading to 2.6.2.R6L2 for AS-602T

Asustor Control Center detected as the following now

Model: AS0000T
Serial Number: AX1108000PL0000

It shows the following error when the NAS page is launched.

Initialize your NAS
No disks detected. You must install at least one disk before you can continue.

A similar problem.

Seems like a common firmware issue. Yours AS-60xT also?

Yes. AS-602T

I think you should send a support request to asustor. http://support.asustor.com/

Side track,

Is Asustor warranty supposed to be 2 years or 3 years? Will be quite disappointed if this issue will not be rectified in the event the unit is out of warranty.

Issue caused by a firmware upgrade.

3 years
http://www.asustor.com/service/warranty

That's what I thought so. But my local distributor informed that those units purchased before Aug '14 is only 2 years warranty.

frienz83 wrote:That's what I thought so. But my local distributor informed that those units purchased before Aug '14 is only 2 years warranty.

I think you can still check with asustor support guy.

Asustor Support verified that the 3 year warranty from the day it was purchased.

Since the unit is still under warranty, I can proceed to RMA. Luckily.