Unable to initialize after prompt upgrading to 2.6.2.R6L2

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frienz83
Posts: 5
youtube meble na wymiar Warszawa
Joined: Sat Aug 13, 2016 1:54 pm

Unable to initialize after prompt upgrading to 2.6.2.R6L2

Post by frienz83 »

Unable to initialize after prompt upgrading to 2.6.2.R6L2 for AS-602T

Asustor Control Center detected as the following now

Model: AS0000T
Serial Number: AX1108000PL0000

It shows the following error when the NAS page is launched.

Initialize your NAS
No disks detected. You must install at least one disk before you can continue.
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fagotist
Posts: 4
Joined: Sun Jan 03, 2016 4:58 am

Re: Unable to initialize after prompt upgrading to 2.6.2.R6L2

Post by fagotist »

A similar problem.
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frienz83
Posts: 5
Joined: Sat Aug 13, 2016 1:54 pm

Re: Unable to initialize after prompt upgrading to 2.6.2.R6L2

Post by frienz83 »

Seems like a common firmware issue. Yours AS-60xT also?
fagotist
Posts: 4
Joined: Sun Jan 03, 2016 4:58 am

Re: Unable to initialize after prompt upgrading to 2.6.2.R6L2

Post by fagotist »

Yes. AS-602T
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orion
Posts: 3485
Joined: Wed May 29, 2013 11:09 am

Re: Unable to initialize after prompt upgrading to 2.6.2.R6L2

Post by orion »

I think you should send a support request to asustor. http://support.asustor.com/
frienz83
Posts: 5
Joined: Sat Aug 13, 2016 1:54 pm

Re: Unable to initialize after prompt upgrading to 2.6.2.R6L2

Post by frienz83 »

Side track,

Is Asustor warranty supposed to be 2 years or 3 years? Will be quite disappointed if this issue will not be rectified in the event the unit is out of warranty.

Issue caused by a firmware upgrade. :(
frienz83
Posts: 5
Joined: Sat Aug 13, 2016 1:54 pm

Re: Unable to initialize after prompt upgrading to 2.6.2.R6L2

Post by frienz83 »

That's what I thought so. But my local distributor informed that those units purchased before Aug '14 is only 2 years warranty. :(
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orion
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Joined: Wed May 29, 2013 11:09 am

Re: Unable to initialize after prompt upgrading to 2.6.2.R6L2

Post by orion »

frienz83 wrote:That's what I thought so. But my local distributor informed that those units purchased before Aug '14 is only 2 years warranty. :(
I think you can still check with asustor support guy.
frienz83
Posts: 5
Joined: Sat Aug 13, 2016 1:54 pm

Re: Unable to initialize after prompt upgrading to 2.6.2.R6L2

Post by frienz83 »

Asustor Support verified that the 3 year warranty from the day it was purchased.

Since the unit is still under warranty, I can proceed to RMA. Luckily. :D
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