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Help - Volume Inaccesible

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Help - Volume Inaccesible

Postby Folorin » Thu Jan 10, 2013 9:59 pm

I have recently got a 606T, fully laden with 6x Seagate Barracuda 3TB disks under RAID 5. After it being in use and populated with my data, I cannot connect to any shares.

The Disk doctor says the volume is inaccessible but the disks are Inactive. I cannot afford to reinitialize the disk array as I cannot lose the data, please help !!
Folorin
 
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Re: Help - Volume Inaccesible

Postby Folorin » Thu Jan 10, 2013 10:13 pm

and yes it has the latest firmware.1.0.4.RBU2
Folorin
 
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Re: Help - Volume Inaccesible

Postby Steve@AST » Thu Jan 10, 2013 10:59 pm

Hi Folorin,

I sorry to hear that, we will do our best to solve your problem,
if you like, could you please provide a remote connection for us, (we will need a WEB GUI & SSH connection)
I will arrange our RD engineer to investigate this problem

please pm me the connection information

br.

Wall-E
ASUSTOR AS-602T
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iPhone 4s, New iPad, iPod nano
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Re: Help - Volume Inaccesible

Postby Folorin » Thu Jan 10, 2013 11:38 pm

Hi,

SSH is enabled, but you will need to tell me specifically what it is you need from me as I am unfamiliar with the NAS. Is it just my external IP address you need?

Regards
Folorin
 
Posts: 20
Joined: Thu Jan 10, 2013 9:55 pm

Re: Help - Volume Inaccesible

Postby Steve@AST » Thu Jan 10, 2013 11:44 pm

Hi Folorin,

Just send some information to you,
Please check your pm.

br.

Wall-E
ASUSTOR AS-602T
MacBook Air
iPhone 4s, New iPad, iPod nano
User avatar
Steve@AST
 
Posts: 150
Joined: Tue Jun 05, 2012 4:20 pm

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