FTP Backup not working in Backup & Restore App

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mgcan
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Joined: Wed Mar 13, 2013 12:37 am

FTP Backup not working in Backup & Restore App

Post by mgcan »

Hi Guys,

I have AS-604T and use FTP backup in 'Backup & Restore' app to download from Seed box. After putting all the credentials to connect to FTP server, it is not able to establish the connection.
I also have AS-6204T and when I use same credentials there, I am connected to same FTP server.

Please help me to resolve is problem in AS-604T.

Thanks,
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Nazar78
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Location: Singapore
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Re: FTP Backup not working in Backup & Restore App

Post by Nazar78 »

Are you connecting locally (same subnet?) or over the internet (ports blocked)? Use telnet from the SSH console see if you can reach the IP and port of the FTP server i.e. telnet 192.168.1.1 21. Screenshots would help.
AS5304T - 16GB DDR4 - ADM-OS modded on 2GB RAM
Internal:
- 4x10TB Toshiba RAID10 Ext4-Journal=Off
External 5 Bay USB3:
- 4x2TB Seagate modded RAID0 Btrfs-Compression
- 480GB Intel SSD for modded dm-cache (initramfs auto update patch) and Apps

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mgcan
Posts: 20
Joined: Wed Mar 13, 2013 12:37 am

Re: FTP Backup not working in Backup & Restore App

Post by mgcan »

Both AS-604T (192.168.0.140) and AS-6204T (192.168.0.145) are local, behind same router.
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Nazar78
Posts: 2002
Joined: Wed Jul 17, 2019 10:21 pm
Location: Singapore
Contact:

Re: FTP Backup not working in Backup & Restore App

Post by Nazar78 »

Get back with the screenshot and troubleshooting results. Else open a ticket with Asustor Support
AS5304T - 16GB DDR4 - ADM-OS modded on 2GB RAM
Internal:
- 4x10TB Toshiba RAID10 Ext4-Journal=Off
External 5 Bay USB3:
- 4x2TB Seagate modded RAID0 Btrfs-Compression
- 480GB Intel SSD for modded dm-cache (initramfs auto update patch) and Apps

When posting, consider checking the box "Notify me when a reply is posted" to get faster response
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