Latest ADM Update Broke USB Mouse/Keyboard

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DisasterIncarnate
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Latest ADM Update Broke USB Mouse/Keyboard

Post by DisasterIncarnate »

Just installed the ADM Update 3.5.7.RKU2 and now my USB Keyboard and Mouse no longer function. Anyone else having a similar issue?

Edit: Checked the log, my wireless mouse and combo keyboard+mouse both show up as found devices in dmesg but the external mouse doesnt function, the logitech keyboard is typing but the built in mousepad on it also does not function, both were fine in the previous ADM version(s), the mouse/keyboard+mousepad do not function directly plugged in any of the usb ports, both directly pluggin in, or plugged into a usb hub.

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Last edited by DisasterIncarnate on Fri Sep 03, 2021 10:16 pm, edited 1 time in total.
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orion
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Re: Latest ADM Update Broke USB Mouse/Keyboard

Post by orion »

My USB mouse can work correctly.
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Re: Latest ADM Update Broke USB Mouse/Keyboard

Post by DisasterIncarnate »

orion wrote:My USB mouse can work correctly.
well, so did mine, plus the mousepad built into my logitech keyboard right until the last adm update.
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Re: Latest ADM Update Broke USB Mouse/Keyboard

Post by Nazar78 »

I have the Logitech K400, K600 and some Chinese brand Air Remote/keyboard all works well on the latest ADM.
AS5304T - 16GB DDR4 - ADM-OS modded on 2GB RAM
Internal:
- 4x10TB Toshiba RAID10 Ext4-Journal=Off
External 5 Bay USB3:
- 4x2TB Seagate modded RAID0 Btrfs-Compression
- 480GB Intel SSD for modded dm-cache (initramfs auto update patch) and Apps

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DisasterIncarnate
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Re: Latest ADM Update Broke USB Mouse/Keyboard

Post by DisasterIncarnate »

then i have no idea whats going on, they were working previously then after the adm update, the keyboard types away but the mousepad doesnt function nor does an external mouse, their "there" and seen in the log but just dont do anything anymore, and i cant control anything properly due to this.
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Re: Latest ADM Update Broke USB Mouse/Keyboard

Post by Nazar78 »

Which app or apps did you have issue with and what's your input device model? Do a:

Code: Select all

cat /proc/bus/input/devices
See if you can find your device, then:

Code: Select all

ls -l /dev/input/mice
See if the node is being created else you'll need to create it:

Code: Select all

mknod /dev/input/mice c 13 63
Relaunch your app again see if you can use the touch pad else depending on the app you'll need to modify the xorg to point the mouse to it.

By right you can move the touch pad even in uefi. Best to contact Asustor Support open a ticket with them.
AS5304T - 16GB DDR4 - ADM-OS modded on 2GB RAM
Internal:
- 4x10TB Toshiba RAID10 Ext4-Journal=Off
External 5 Bay USB3:
- 4x2TB Seagate modded RAID0 Btrfs-Compression
- 480GB Intel SSD for modded dm-cache (initramfs auto update patch) and Apps

When posting, consider checking the box "Notify me when a reply is posted" to get faster response
DisasterIncarnate
Posts: 28
Joined: Wed Jul 07, 2021 8:39 am

Re: Latest ADM Update Broke USB Mouse/Keyboard

Post by DisasterIncarnate »

Nazar78 wrote:Which app or apps did you have issue with and what's your input device model? Do a:

Code: Select all

cat /proc/bus/input/devices
See if you can find your device, then:

Code: Select all

ls -l /dev/input/mice
See if the node is being created else you'll need to create it:

Code: Select all

mknod /dev/input/mice c 13 63
Relaunch your app again see if you can use the touch pad else depending on the app you'll need to modify the xorg to point the mouse to it.

By right you can move the touch pad even in uefi. Best to contact Asustor Support open a ticket with them.
its not an app issue, its system wide, the keyboard functions/types but the built in mousepad and external mouse do not function at all anywhere, cant move a mouse in adm/portal/etc, nothing works at all.

heres what the device list showed.

Code: Select all

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input0
U: Uniq=
H: Handlers=kbd event0 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name=""
P: Phys=
S: Sysfs=/devices/virtual/input/input1
U: Uniq=
H: Handlers=mouse0 event1 
B: PROP=0
B: EV=7
B: KEY=70000 0 0 0 0
B: REL=103

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input5
U: Uniq=
H: Handlers=kbd event5 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input6
U: Uniq=
H: Handlers=event6 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=7"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input7
U: Uniq=
H: Handlers=event7 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=8"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input8
U: Uniq=
H: Handlers=event8 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=9"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input9
U: Uniq=
H: Handlers=event9 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=10"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input10
U: Uniq=
H: Handlers=event10 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0003 Vendor=248a Product=8367 Version=0111
N: Name="Telink Wireless Receiver"
P: Phys=usb-0000:00:15.0-2.3/input0
S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-2/1-2.3/1-2.3:1.0/0003:248A:8367.000F/input/input16
U: Uniq=
H: Handlers=kbd mouse1 event2 
B: PROP=0
B: EV=1f
B: KEY=3007f 0 0 483ffff17aff32d bf54444600000000 1f0001 130f938b17c000 677bfad941dfed 9ed68000004400 10000002
B: REL=143
B: ABS=100000000
B: MSC=10

I: Bus=0003 Vendor=248a Product=8367 Version=0111
N: Name="Telink Wireless Receiver"
P: Phys=usb-0000:00:15.0-2.3/input1
S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-2/1-2.3/1-2.3:1.1/0003:248A:8367.0010/input/input17
U: Uniq=
H: Handlers=sysrq kbd leds event3 
B: PROP=0
B: EV=120013
B: KEY=1000000000007 ff800000000007ff febeffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=1f

I: Bus=0003 Vendor=046d Product=404d Version=0111
N: Name="Logitech K400 Plus"
P: Phys=usb-0000:00:15.0-2.4:1
S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-2/1-2.4/1-2.4:1.2/0003:046D:C52B.0013/0003:046D:404D.0014/input/input18
U: Uniq=404d-c6-c7-9b-78
H: Handlers=sysrq kbd leds mouse2 event4 
B: PROP=0
B: EV=12001f
B: KEY=3007f 0 0 483ffff17aff32d bf54444600000000 ffff0001 130f938b17c007 ffff7bfad941dfff febeffdfffefffff fffffffffffffffe
B: REL=1c3
B: ABS=100000000
B: MSC=10
B: LED=1f
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Nazar78
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Re: Latest ADM Update Broke USB Mouse/Keyboard

Post by Nazar78 »

Your K400 seems to be listed. What about /dev/input/mice? Perhaps it's apps issues using the wrong inputs. With my K400/K600 using /dev/input/mice I can use the touchpad, 2 buttons and emulate center click 3rd button using the 2 buttons. But using /dev/input/events* it's either limited or not working. Asustor Support should be able to rectify your issue.
AS5304T - 16GB DDR4 - ADM-OS modded on 2GB RAM
Internal:
- 4x10TB Toshiba RAID10 Ext4-Journal=Off
External 5 Bay USB3:
- 4x2TB Seagate modded RAID0 Btrfs-Compression
- 480GB Intel SSD for modded dm-cache (initramfs auto update patch) and Apps

When posting, consider checking the box "Notify me when a reply is posted" to get faster response
DisasterIncarnate
Posts: 28
Joined: Wed Jul 07, 2021 8:39 am

Re: Latest ADM Update Broke USB Mouse/Keyboard

Post by DisasterIncarnate »

Nazar78 wrote:Your K400 seems to be listed. What about /dev/input/mice? Perhaps it's apps issues using the wrong inputs. With my K400/K600 using /dev/input/mice I can use the touchpad, 2 buttons and emulate center click 3rd button using the 2 buttons. But using /dev/input/events* it's either limited or not working. Asustor Support should be able to rectify your issue.
yeah the K400 is listed and i can navigate the portal using the arrow keys but the mousepad doesnt work, nor does any of my 5 different wired/wireless usb mice, all pointer functions dont work, just a frozen mouse pointer top/left.

EDIT: Searched around google for a LOT of asustor/linux frozen mouse related threads and found this.
https://ask.nascompares.com/question/as ... ot-working

1 of the posts noted retroarch messing up with mouse pointer functions, i disabled then deleted retroarch then rebooted, and voila, i now have a functioning mouse pointer both from the K400 and my wireless mouse.

\o/
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Re: Latest ADM Update Broke USB Mouse/Keyboard

Post by Nazar78 »

Ah good find, thanks for sharing. Symlinking the events and joysticks was done incorrectly. Perhaps retroarch for Asustor wasn't updated for a long time, since 2017???? I'm using it but in Linux Center.
AS5304T - 16GB DDR4 - ADM-OS modded on 2GB RAM
Internal:
- 4x10TB Toshiba RAID10 Ext4-Journal=Off
External 5 Bay USB3:
- 4x2TB Seagate modded RAID0 Btrfs-Compression
- 480GB Intel SSD for modded dm-cache (initramfs auto update patch) and Apps

When posting, consider checking the box "Notify me when a reply is posted" to get faster response
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