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AS-604T - ADM 3.5.1.R8C1 - Power scheduling STILL not working!

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AS-604T - ADM 3.5.1.R8C1 - Power scheduling STILL not working!

Postby Hans » Wed Aug 19, 2020 10:17 pm

We are now just about three months into this (also see viewtopic.php?f=29&t=11120 ) and with this latest ADM update 3.5.1.R8C1 Asustor manages to STILL not fix the power scheduling bug.

Power scheduling only manages to switch ON at the designated times but it refuses to switch OFF at any designated times.

Asustor, I have been in touch with support about this from as early as mid-May (ticket and all that, was going to be fixed asap) but NOTHING seems to happen.

Anyone awake over there?

Thank you.
Hans
Last edited by Hans on Sat Oct 03, 2020 9:24 pm, edited 1 time in total.
Asustor AS-604T, ADM ...the latest, 4 x WD Red WD30EFRX 3TB, RAID 5
Router: Asus RT-AC68U
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Re: AS-604T - ADM 3.5.1.R8C1 - Power scheduling STILL not working!

Postby wi8iw » Thu Aug 20, 2020 7:58 am

I just manually turn on and off.
This is how I can manage the AS-606T. :lol:

Sorry this is not helpful reply, but this is only way to power management solution.
wi8iw
 
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Re: AS-604T - ADM 3.5.1.R8C1 - Power scheduling STILL not working!

Postby Shawn.S@AST » Thu Aug 20, 2020 10:36 am

Hi Hans,

Sorry for this lingering on issue. I have reported this issue again with urgency and hope to get back to you asap within this week!
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Re: AS-604T - ADM 3.5.1.R8C1 - Power scheduling STILL not working!

Postby Shawn.S@AST » Thu Aug 20, 2020 11:07 am

Hi Hans,

Can you help provide the Power Scheduling screenshot so I can accelerate the internal reporting process? Thanks,
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Re: AS-604T - ADM 3.5.1.R8C1 - Power scheduling STILL not working!

Postby Hans » Thu Aug 20, 2020 5:33 pm

Shawn.S@AST wrote:Hi Hans,

Can you help provide the Power Scheduling screenshot so I can accelerate the internal reporting process? Thanks,


Hi Shawn,

Here's the requested screenshot. If I need to go through support again, e.g. sending in another log, let me know.
Please stay on top of this one.

Thanks and regards
Hans
Attachments
AS604T - Power Scheduling screen.jpg
AS604T - Power Scheduling screen.jpg (63.2 KiB) Viewed 1196 times
Asustor AS-604T, ADM ...the latest, 4 x WD Red WD30EFRX 3TB, RAID 5
Router: Asus RT-AC68U
Hans
 
Posts: 38
Joined: Fri Aug 09, 2013 10:13 pm

Re: AS-604T - ADM 3.5.1.R8C1 - Power scheduling STILL not working!

Postby Shawn.S@AST » Fri Aug 21, 2020 10:52 am

Hi Hans,

Thanks a lot! I tried with my AS5304T, AS4002T, AS5002T, the power scheduling is working properly. I wonder if this is unique to AS-6 series. I will ask all the people who posted the same issue in another thread so we can speed up the issue tracking.
Shawn.S@AST
 
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Re: AS-604T - ADM 3.5.1.R8C1 - Power scheduling STILL not working!

Postby Shawn.S@AST » Fri Aug 28, 2020 2:47 pm

Hi Hans, I received the feedback from my engineer that he has already found the issue and it is unique to AS6 series. He has worked out the fix for it and now integrated into our daily build. Once it passed our testing, we will release it asap. And before its official release, if you would like to test it, I may arrange a beta version for you.
Shawn.S@AST
 
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Re: AS-604T - ADM 3.5.1.R8C1 - Power scheduling STILL not working!

Postby Brash » Sat Aug 29, 2020 6:25 am

Good news at last hope too have it soon
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Re: AS-604T - ADM 3.5.1.R8C1 - Power scheduling STILL not working!

Postby Shawn.S@AST » Thu Sep 03, 2020 11:09 am

Hi Hans and Brash,
Engineer has come up with the fix but seems like to arouse some other side effect. Need to find debug further. Please stay tuned.
Shawn.S@AST
 
Posts: 181
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Re: AS-604T - ADM 3.5.1.R8C1 - Power scheduling STILL not working!

Postby wi8iw » Fri Sep 04, 2020 6:46 pm

Good to hear about that.
Thank you for your prompt update.
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