AS-604T Unable to Update ADM or Factory Reset
Posted: Fri Aug 16, 2019 10:41 am
Hi,
I have an AS 604-T which is currently at ADM 2.7.3. RHQ3. Every time I access the control centre, it wants to update to 3.02.RA22. If I tell it to go ahead, it partly downloads and then a message comes up to warn me about not being able to roll back. That's where it stays and won't go any further. If I try to move the warning out the way to see the progress bar, it creates another one, etc etc.
I have tried manual update - no success.
I have created a back up and told it to restore factory default settings. That just stalls too.
I am at the point of pulling the hard drives and ditching the rest because I have wasted more billable hours than a new empty one will cost me. And it won't be Asustor
Can anyone offer any suggestions please?
Cheers,
Gary
I have an AS 604-T which is currently at ADM 2.7.3. RHQ3. Every time I access the control centre, it wants to update to 3.02.RA22. If I tell it to go ahead, it partly downloads and then a message comes up to warn me about not being able to roll back. That's where it stays and won't go any further. If I try to move the warning out the way to see the progress bar, it creates another one, etc etc.
I have tried manual update - no success.
I have created a back up and told it to restore factory default settings. That just stalls too.
I am at the point of pulling the hard drives and ditching the rest because I have wasted more billable hours than a new empty one will cost me. And it won't be Asustor
Can anyone offer any suggestions please?
Cheers,
Gary