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Western digital ret 4 TB

PostPosted: Sun Jul 15, 2018 9:42 pm
by moongose
I have got a 4 tb western digital red hard drive. When my asustor 6102T nas go to sleep mode, my hard drive collapse, and my nas does not start, and i need to format my hard drive.

What is the problem?

Thanks

Re: Western digital ret 4 TB

PostPosted: Mon Jul 16, 2018 1:58 am
by sksbir
check if your disk is listed here : https://www.asustor.com/en/service/hd?id=hd

open a case to asustor support if listed, buy another disk if not.