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Re: AS6404T performance?

Posted: Wed Mar 27, 2019 5:07 pm
by czechoj
Thank you. I just reported the problem to support Asustor.

Re: AS6404T performance?

Posted: Sat Aug 10, 2019 11:58 pm
by czechoj
Hello.
I am disappointed with my Asustor and technical support. I have the impression that technicians only pretend to be involved in solving problems. In my case, the ASUSTOR technical team did nothing, contact was limited to asking stupid questions, which I believe were to indicate that the problem lies in the misunderstanding of aggregation of links. Well, today I wish I had bought another NAS from QNAP.
Greetings
Jozef

Re: AS6404T performance?

Posted: Mon Aug 12, 2019 10:57 am
by Marco@ASUSTOR
What's your ticket number?

Re: AS6404T performance?

Posted: Tue Aug 13, 2019 12:11 am
by czechoj
[#28500]

Re: AS6404T performance?

Posted: Tue Aug 13, 2019 11:18 am
by Marco@ASUSTOR
czechoj wrote:[#28500]
Our technical team works with multiple people a day. I certainly apologise for that but it is possible that it was missed. If you don't receive a reply, I encourage you to follow up.